What do Internet users think about mysushishop.co.uk ?

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty. Customers also mention poke bowls, sushi platters, yakisoba, hand rolls, and sharing boxes, with praise for good value and regular service at the counter. A few reviews note problems such as late delivery, missing items, a user-unfriendly app, and one tempura roll that was softer than expected. Mysushishop gathers mostly positive reviews with 2124 reviews published in total and an average rating of 4.4 stars.

Reviews for Mysushishop.co.uk

Total: 2 124 reviews since 08/03/2016

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4.4

Based on 108 reviews from the last 12 months

5

64%
4

17%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.

This summary is AI-Generated

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Helpful?

Friendliness & courtesy

40 reviews mention our friendliness and courtesy, with 95% positive feedback.

"The staff in South Kensington is always nice, friendly and efficient. The food is great!"

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

Team expertise

24 reviews mention our team's expertise, with 92% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

2 ★

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5 ★

A. A.
17 Jun 2023
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Excellent sushi, freshly made and super tasty.
Experience from: 15 Jun 2023
A. A.
16 Jun 2023
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very satisfied
Experience from: 14 Jun 2023
A. A.
16 Jun 2023
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Very basic ingredients and mainly vegetables in the rolls. The tuna roll was not edible and it looked like it was all put together in a hurry.
Experience from: 14 Jun 2023
A. A.
15 Jun 2023
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Everything fine but once again the cheese salmon maki disappointing with hardly any cheese at all
Experience from: 13 Jun 2023
A. A.
14 Jun 2023
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it was all delicious and really good customer service from the Marylebone team!
Experience from: 12 Jun 2023
A. A.
14 Jun 2023
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Very satisfied. On time and good quality.
Experience from: 12 Jun 2023
A. A.
14 Jun 2023
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The system online did not register my order. I had to reorder in the shop. The box we were given was nit what we had ordered and the edamame beans were missing while we had paid for them.
Experience from: 12 Jun 2023
A. A.
13 Jun 2023
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Wonderful sushi.
Experience from: 11 Jun 2023
A. A.
13 Jun 2023
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Long time customer. Excellent service, poor quality this time. Bad value.
Experience from: 11 Jun 2023
A. A.
13 Jun 2023
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Using App was terrible. First time all orders disappeared so had to try again. Then it said no delivery possible so had to collect.
Experience from: 11 Jun 2023
A. A.
12 Jun 2023
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Excellent - freshly made signature rolls. Liked the variety in the Moscoville Roll.
Experience from: 10 Jun 2023
A. A.
12 Jun 2023
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Excellent yet again
Experience from: 10 Jun 2023
A. A.
11 Jun 2023
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Not too much
Experience from: 9 Jun 2023
A. A.
10 Jun 2023
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I was very satisfied with the taste and freshness of the order.
Experience from: 8 Jun 2023
A. A.
9 Jun 2023
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could be made more fresh, better.
Experience from: 7 Jun 2023
A. A.
6 Jun 2023
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I think the fish could be fresher, and better quality. `The service was good.
Experience from: 4 Jun 2023
A. A.
6 Jun 2023
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Lovely food. The only negative feedback is that items are not labelled for food allergies e.g. gluten free on the online/app menu, so I am not able to use the app to order in advance instead having to come into the store to order and check items are GF.
Experience from: 4 Jun 2023
A. A.
4 Jun 2023
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Excellent!
Experience from: 24 May 2023
A. A.
4 Jun 2023
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Very fresh and varied! Good value for money! Fabulous service... 🎉
Experience from: 24 May 2023
A. A.
4 Jun 2023
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Order was incorrect. Clerk refused to correct it.
Experience from: 21 May 2023