What do Internet users think about mysushishop.co.uk ?

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty. Customers also mention poke bowls, sushi platters, yakisoba, hand rolls, and sharing boxes, with praise for good value and regular service at the counter. A few reviews note problems such as late delivery, missing items, a user-unfriendly app, and one tempura roll that was softer than expected. Mysushishop gathers mostly positive reviews with 2124 reviews published in total and an average rating of 4.4 stars.

Reviews for Mysushishop.co.uk

Total: 2 124 reviews since 08/03/2016

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4.4

Based on 108 reviews from the last 12 months

5

64%
4

16%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.

This summary is AI-Generated

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Helpful?

Friendliness & courtesy

40 reviews mention our friendliness and courtesy, with 95% positive feedback.

"The staff in South Kensington is always nice, friendly and efficient. The food is great!"

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

Team expertise

24 reviews mention our team's expertise, with 92% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

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5 ★

Vibha K.
12 Nov 2025
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Hampstead Sushi Shop makes the best sushi!!! Also Brigette is so helpful and friendly. This is my favourite Sushi place
Experience from: 3 Nov 2025
Maria O.
12 Nov 2025
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Usually really good food.
Experience from: 2 Nov 2025
K. T.
12 Nov 2025
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I thought I was ordering one thing and got another. The menus are useless as it is unclear what you can order and the amounts.
Experience from: 25 Oct 2025
S. B.
12 Nov 2025
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Ordered on line - several issues and then when order went though it was for pick up and not collection as I had originally entered. Phone the shop and they arranged to send by courier at their cost.
Experience from: 4 Nov 2025
Anna F.
12 Nov 2025
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The fish was fresh and it arrived promptly.
Experience from: 29 Oct 2025
D. L.
4 Nov 2025
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The taste was not very good for those with salad outside it was not fresh made
Experience from: 19 Oct 2025
C. H.
4 Nov 2025
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Very good sushi
Experience from: 22 Oct 2025
T. B.
2 Nov 2025
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Sushi shop gave me an expected delivery time of 20:05-20:15, and it didn't show until 20:45. Uber ultimately delivered it and according to their system the food hadn't even been prepared by 20:25 - not what I expect from a purported premium brand
Experience from: 17 Oct 2025
N. C.
17 Oct 2025
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The staff is very friendly, the sushis are good but we didn't like the tempura yakisoba that much, the tempura doesn't feel crispy enough and the yakisoba doesn't taste authentic enough (somehow too much sauce).
Experience from: 14 Oct 2025
D. H.
7 Oct 2025
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great presentation, great food! the delivery used to be a bit better, but at least it was on time
Experience from: 5 Oct 2025
J. B.
6 Oct 2025
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Good sushi, but very slow delivery - ordered at 8:36, said it would arrive 9:10-9:20, got here at 9:45…
Experience from: 4 Oct 2025
Peter B.
5 Oct 2025
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Delivery within the hour was good, packaging very practical & stylish, the food was tasty & will order again, thank you.
Experience from: 3 Oct 2025
N. D.
1 Oct 2025
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The service is always friendly and fast. The food is great. A little disappointed that Ramen might not be coming back this season.
Experience from: 29 Sept 2025
Kimi T.
28 Sept 2025
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My favourite sushi shop in London! Delicious and reasonably priced. We could see that a lot of effort went into making each roll - they all look beautiful and taste even better! We ordered to takeaway and the packaging was great. The sauce bottles and ginger packages are also generous. The mochi desserts were also delicious. Just wished that more flavours were available. Thank you!
Experience from: 26 Sept 2025
Paul T.
26 Sept 2025
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Whatever cardboard-like substance the spring rolls came wrapped in this time instead of the nice fresh salad leaves used previously (and as pictured) completely ruined my meal (which, as always, was all spring rolls). Hopefully this was a temporary substitution otherwise I won't be returning for sushi.
Experience from: 10 Sept 2025
J. B.
26 Sept 2025
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Excellent service
Experience from: 12 Sept 2025
V. N.
23 Sept 2025
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The service and packaging was all very good. But I shared a private feedback mentioning that I found what appears to be a dead caterpillar inside of my edamame beans and I was hoping for a compensation for that unfortunate experience whilst dining but haven't heard back from you. I am hoping through this template you might reach out. I also have a photo of the insect inside of the edemame beans.
Experience from: 6 Sept 2025
N. V.
6 Sept 2025
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Brilliant service by front of house staff in Northcote Road as always!
Experience from: 3 Sept 2025
F. K.
6 Sept 2025
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On Time and good quality
Experience from: 30 Aug 2025
R. G.
6 Sept 2025
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I placed my order with my post code and all details, after 25 minutes the driver called me and he was an a different address, 24 minutes far away from mine. I didn't get any order.
Experience from: 21 Aug 2025