What do Internet users think about mysushishop.co.uk ?

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty. Customers also mention poke bowls, sushi platters, yakisoba, hand rolls, and sharing boxes, with praise for good value and regular service at the counter. A few reviews note problems such as late delivery, missing items, a user-unfriendly app, and one tempura roll that was softer than expected. Mysushishop gathers mostly positive reviews with 2124 reviews published in total and an average rating of 4.4 stars.

Reviews for Mysushishop.co.uk

Total: 2 124 reviews since 08/03/2016

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.4

Based on 108 reviews from the last 12 months

5

64%
4

16%
3

9%
2

6%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Friendliness & courtesy

40 reviews mention our friendliness and courtesy, with 95% positive feedback.

"The staff in South Kensington is always nice, friendly and efficient. The food is great!"

"The service is always amazing, and the staff are lovely and friendly."

"Good guy served cheerful and professional"

Team expertise

24 reviews mention our team's expertise, with 92% positive feedback.

"Lovely tasty sushi. Friendly service and helpful."

"Excellent Customer service from Colombian lady and great food"

"great food - friendly service - helpful staff"

Responsiveness

11 reviews mention our responsiveness, with 91% positive feedback.

"Kind staff"

"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"

"Staff are always friendly,welcoming and professional"

1 ★

2 ★

3 ★

4 ★

5 ★

H. E.
6 Sept 2025
Verified review
Collected and verified by Verified Reviews
The order was exactly as shown on the website photo. The staff is very professional, friendly and efficient
Experience from: 3 Sept 2025
L. P.
6 Sept 2025
Verified review
Collected and verified by Verified Reviews
The quality of food is very good and the staff is amazing I love the guy at the tile. He knows most of the customers. I don't even need to give my name or phone number when he's here he already knows, amazing
Experience from: 2 Sept 2025
M. G.
3 Sept 2025
Verified review
Collected and verified by Verified Reviews
Unfortunately the experience I had on this day was not up to sushi shop standards, I had ordered a happy sushi box in the morning, to be picked up at 12.15 but had to wait until 12.45 to get my order in the restaurant. Also the salmon teriyaki sushi, which are my favourite, were missing, what a disappointment :(
Experience from: 13 Aug 2025
Laura H.
3 Sept 2025
Verified review
Collected and verified by Verified Reviews
Ordering was fine . Rice was very dry
Experience from: 18 Aug 2025
Deborah T.
3 Sept 2025
Verified review
Collected and verified by Verified Reviews
Food was delicious.
Experience from: 15 Aug 2025
I. B.
3 Sept 2025
Verified review
Collected and verified by Verified Reviews
Amazing
Experience from: 17 Aug 2025
Natalie M.
17 Aug 2025
Verified review
Collected and verified by Verified Reviews
Too much rice not enough fish
Experience from: 13 Aug 2025
E. A.
17 Aug 2025
Verified review
Collected and verified by Verified Reviews
Staff unfriendlier and not helpfull
Experience from: 31 Jul 2025
A. B.
17 Aug 2025
Verified review
Collected and verified by Verified Reviews
Sushi shop service is good and food are very delicious and hygienic.
Experience from: 9 Aug 2025
John L.
17 Aug 2025
Verified review
Collected and verified by Verified Reviews
lovely girl at the counter, who remembered me as a previous customer, explained the details of your kind offer for my birthday, and is a credit to your company.
Experience from: 10 Aug 2025
S. W.
30 Jul 2025
Verified review
Collected and verified by Verified Reviews
This branch is my favourite. Always great service and the food is nicely made.
Experience from: 26 Jul 2025
F. B.
30 Jul 2025
Verified review
Collected and verified by Verified Reviews
All great, that's why I keep coming back!
Experience from: 28 Jul 2025
J. B.
25 Jul 2025
Verified review
Collected and verified by Verified Reviews
Staff are so kind and helpful, food is phenomenally fresh
Experience from: 23 Jul 2025
Elodie V.
25 Jul 2025
Verified review
Collected and verified by Verified Reviews
We like our Marylebone Sushi Shop. Either for the nice Wednesday box or any other kind we are craving for. We always do pick up and it's ready for us.
Experience from: 23 Jul 2025
Hassan J.
22 Jul 2025
Verified review
Collected and verified by Verified Reviews
taste good but have been twice the rice is dry
Experience from: 20 Jul 2025
Y. S.
18 Jul 2025
Verified review
Collected and verified by Verified Reviews
Great food/service
Experience from: 16 Jul 2025
P. R.
18 Jul 2025
Verified review
Collected and verified by Verified Reviews
Everyone very helpful delicious food
Experience from: 16 Jul 2025
Tushar P.
17 Jul 2025
Verified review
Collected and verified by Verified Reviews
The Kenko sushi did not taste good at all but the rest was first class.
Experience from: 15 Jul 2025
Tasch C.
13 Jul 2025
Verified review
Collected and verified by Verified Reviews
ordered a box of 22 pieces of sushi and only received 17 in the box
Experience from: 10 Jul 2025
N. W.
9 Jul 2025
Verified review
Collected and verified by Verified Reviews
Amazing quality food. Friendly and caring service
Experience from: 7 Jul 2025