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Review Summary
Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.
Friendliness & courtesy
"The staff in South Kensington is always nice, friendly and efficient. The food is great!"
"The service is always amazing, and the staff are lovely and friendly."
"Good guy served cheerful and professional"
Team expertise
"Lovely tasty sushi. Friendly service and helpful."
"Excellent Customer service from Colombian lady and great food"
"great food - friendly service - helpful staff"
Responsiveness
"Kind staff"
"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"
"Staff are always friendly,welcoming and professional"
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P. T.
19 Jan 2026
Verified reviewFood was excellent. Delivery was terrible and not up to standards. Understand you outsource to UBER but there ia no accountability. UBER showed my ordered as being delivered I could see the driver going opposite direction jad to call the store only to find out my order was still there. You need either to control the delivery process or just be on UBER and stop accepting direct orders.
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Peggy G.
19 Jan 2026
Verified reviewAlways delicious.
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G. K.
15 Jan 2026
Verified reviewTaste, price, deals, everything is excellent!
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E. H.
14 Jan 2026
Verified reviewGreat quality food and always friendly service at the counter.
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Navine C.
13 Jan 2026
Verified reviewVery fresh sushis, loved it
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P. R.
11 Jan 2026
Verified reviewFabulous
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Y. S.
9 Jan 2026
Verified reviewGreat food
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A. W.
8 Jan 2026
Verified reviewBy far the best sushi in the area. It's now our go-to for office lunches. Only improvements would be to the website which is confusing and often it's not until the check out that extras which appear as included suddenly have a price tag to them. But we're used to it now and don't pay until all checked and adjusted, if necessary.
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P. C.
2 Jan 2026
Verified reviewOrder payment did not offer me the £10 discount for a first order. The app did not notify me when the order was ready.
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T. H.
30 Dec 2025
Verified reviewExcellent poke bowl and sushi platter. Fresh and delicious.
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A. B.
30 Dec 2025
Verified reviewGreat staff, great food
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J. H.
26 Dec 2025
Verified reviewThe sushi itself was very good but they had given our order to someone else, so we had to wait 25 minutes while they made our order again. Also, the box is filled with cream cheese and tuna sushi - very few real salmon or tuna sushi comparatively.
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Linda L.
4 Dec 2025
Verified reviewStaff are always friendly,welcoming and professional
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Peggy G.
2 Dec 2025
Verified reviewOrder was made on demand. It's was fast and efficient, made with a smile even late in the evening. And as always the sushi were delicious. They are very tasty and always with a twist not found anywhere else.
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S. N.
30 Nov 2025
Verified reviewGreat and friendly service. Excellent sushi and a great value for good quality food
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Tolga A.
30 Nov 2025
Verified reviewExcellent Sushi & staff. SushiShop has become our regular spot on Tuesdays.
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David F.
21 Nov 2025
Verified reviewAn excellent sharing box - fresh and delicious
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M. S.
20 Nov 2025
Verified reviewvery friendly and super helpful staff especially the lady at the till
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Henrie C.
20 Nov 2025
Verified reviewi found a metal bolt inside my cucumber salad!!! I have a photo i can send you, i just don't know how to do it. I was shocked - i could have swallowed it!!!! I would like some kind of response on this as this is terrifying that this can happen. Never in 48 years have i found something like this in my food. Something is clearly missing from your kitchen as it was in my salad! I spent £48 and was not happy with this nor the freshness of the items which had clearly been sitting around for the day
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Tushar P.
20 Nov 2025
Verified reviewExtra Fire roll not quite as tasty (or even fiery) as I'd expected. Rest perfect.
Reviews displayed in chronological order
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