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Review Summary
Mysushishop feels like a place people return to for fresh sushi, friendly staff, and a smooth ordering experience. Several reviews mention prompt delivery, simple ordering, and food that arrives well packed and still tasty.
Friendliness & courtesy
"The staff in South Kensington is always nice, friendly and efficient. The food is great!"
"The service is always amazing, and the staff are lovely and friendly."
"Good guy served cheerful and professional"
Team expertise
"Lovely tasty sushi. Friendly service and helpful."
"Excellent Customer service from Colombian lady and great food"
"great food - friendly service - helpful staff"
Responsiveness
"Kind staff"
"Freshly made and delicious, as always. Friendly and helpful staff. Please come back to Richmond!"
"Staff are always friendly,welcoming and professional"
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B. D.
29 May 2026
Verified reviewYour sushis are always freshly made and delicious. No need to wait long time before its been seved. Staff were polite and easy to talk with. Very accomodating and well mannered.
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Jaeyoon J.
29 May 2026
Verified reviewexcellent
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Paulo A.
29 May 2026
Verified review.
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Lev K.
28 May 2026
Verified reviewOrder didn't arrive in full. I've submitted multiple requests through the form on the website and didn't hear back at all.
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K. H.
12 May 2026
Verified reviewPrompt pleasant delivery and delicious sushi very good quality.
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Elaine P.
12 May 2026
Verified reviewExcellent service
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Cassandra J.
12 May 2026
Verified reviewAfter enjoying your sushi for years I tried one of your hot dishes for the first time and though it was made 'fresh' for me, the tempura prawns were dreadful! Soggy, not friend microwaved and mostly just batter.( The noodles and veggies with them were OK.) Your sushi is excellent so why ruin your reputation and menu with poor quality hot dish? Your staff was understanding, but said other clients have said the same for years but nothing has been changed.
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Susan P.
26 Apr 2026
Verified reviewAlways good
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Robert-Jan V.
25 Apr 2026
Verified reviewVery good sushi. However disappointing that the website was not updated
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S. C.
25 Apr 2026
Verified reviewGreat new chef box
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K. M.
24 Apr 2026
Verified reviewConcept of the little prince was excellent! but the food quality was quite dissapointing
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Ryliee J.
21 Apr 2026
Verified reviewOk
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J. E.
18 Apr 2026
Verified reviewValue per money. Fast, easy, good packaging...
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Shahz S.
14 Apr 2026
Verified reviewI've been ordering from Sushi Shop for years and have always considered it the best takeaway sushi in London. Unfortunately, this time was a big letdown. The sushi was dry, the rice was falling apart, and the overall quality felt mediocre at best. It honestly seemed rushed—like a late Sunday order that didn't get the care it usually does. Really disappointing, especially given how consistent it's been in the past. This experience has definitely made me think twice about ordering again.
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Silvia M.
11 Apr 2026
Verified reviewVery pleasant and good. A safe choice always
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Paulo A.
6 Apr 2026
Verified reviewThe shoyu sauce could be with less salt. It spoils the taste even we used sparsely.
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B. G.
1 Apr 2026
Verified reviewThe lady at the shop was so kind my kids love this place and sushi is always fresh
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G. G.
31 Mar 2026
Verified reviewI highly recommend Sushi Shop, as I consider it one of the best sushi restaurants and delivery services in London. I especially recommend the Salmon Cream Cheese. It's the best roll I've ever had. The service, quality, and delivery are all top-notch.
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M. L.
31 Mar 2026
Verified reviewgreat food - friendly service - helpful staff
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K. J.
31 Mar 2026
Verified reviewWonderful fresh and healthy food
Reviews displayed in chronological order
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