Go to website
Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
-
M. M.
14 Oct 2024
Verified reviewRivenditore di accessori per moto molto competente con un'ottima gamma di marchi. Consegna estremamente veloce e buoni consigli. Motostorm offre anche l'acquisto di merce senza IVA italiana (paesi extra UE). La differenza di IVA può giocare un ruolo significativo per gli importi più elevati. Cosa desiderare di più?
-
M. D.
14 Oct 2024
Verified reviewI purchased a Helite e-turtle airbag vest and other accessories. The staff was friendly and professional. I ordered online but also contacted them by phone for more information, the order arrived in Romania in 3 days. Very satisfied!
-
K. K.
14 Oct 2024
Verified reviewwondaerful
-
K. A.
14 Oct 2024
Verified reviewExcellent producer
-
J. A.
14 Oct 2024
Verified reviewHola, todo muy bien, sin ningún problema, empresa muy seria. Un cordial saludo
-
J. W.
14 Oct 2024
Verified reviewEverything was delivered in due time and without any complaints. Just perfect!
-
A. B.
14 Oct 2024
Verified reviewGreat support to help me with my concerns
-
S. N.
14 Oct 2024
Verified reviewGreat service
-
A. I.
14 Oct 2024
Verified review5 star. My only dealbreaker is the shipping fee or import fees.
-
L. M.
14 Oct 2024
Verified reviewO site é muito intuitivo. O contacto estabelecido foi excelente.
-
S. K.
14 Oct 2024
Verified review私の注文が発送までに1ヶ月かかった
Reply from Motostorm.it
ご注文が遅れて大変申し訳ございません。あなたが注文した商品は、当社のウェブサイトに「在庫あり」と表示されていませんでしたが、実際には、配送に重大な遅延があったブランドから供給されなければなりませんでした。ご迷惑をおかけして申し訳ございません。
-
B. P.
14 Oct 2024
Verified reviewLivraison très rapide.
-
R. R.
14 Oct 2024
Verified reviewGood selection. Great price. Fast shipping. Clear communication. Item arrived in perfect condition.
-
O. N.
14 Oct 2024
Verified reviewLivraison retardée, mais c'est tout bon, article reçu. Merci
-
C. S.
14 Oct 2024
Verified reviewSeat is made very well and the shipping was quick.
-
R. C.
12 Oct 2024
Verified reviewgood transaction, fast and secure shipping. thank you✌🏻
-
K. K.
12 Oct 2024
Verified reviewMotostorm sent me a defective product. I immediately contacted Motostorm with a picture of the defective product, but received no response. I had no choice but to report it to PayPal, and Motostorm contacted me. They said they would send a part that had nothing to do with the defective part. Once again, I attached a picture of the defective part and explained to Motostorm that it was a fundamental manufacturing error by the manufacturer and that it was not a normal product, and they informed me that they would give me a full refund and that I should return the product. In order to return the item from here, I would need to have the high taxes I paid upon receipt of the item returned to me by customs. To do this, I have to return the item through customs. This is very time-consuming. It is not easy to return goods overseas. Motostorm knowingly sends poorly inspected and defective products overseas. In addition, the return slips provided by Motostorm appear to contain false information regarding the amount of goods involved in the import/export process. And of course, there is no apology from Motostorm. Discussions are ongoing.
Reply from Motostorm.it
Hello, thanking you for your feedback. As you know we are very sorry for this inconvenience. You have been contacted by customer service and you have been sent a prepaid shipping ticket to send the item back to Motostorm to recieve a full refund. You will not be charged by customs in your country to send the item back to Italy as the customs duties are the responsibilty of who pays for the return ticket. The value indicated is not false as the item you have recieved has been exported previously. Please follow the instructions that you have been sent to return the defective item.
-
J. Z.
12 Oct 2024
Verified reviewItem came very quick and I was very happy with the pricing very cheap compared to what's locally available in Australia! 10/10 recommend.
-
S. S.
12 Oct 2024
Verified reviewQuick and professional service. Item delivered on time and exactly what requested
-
J. S.
12 Oct 2024
Verified reviewAmazing! I ordered an equestrian airbag vest that was hundreds cheaper than what I can buy of the exact same still in the states. I was nervous ordering abroad but the best arrived exactly as expected and in 5 days no less! Incredibly fast, easy and a huge money saver!
Reviews displayed in chronological order
Contact
Go to website
Certification
