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Review Summary
www.motostorm.it offers a wide range of high-quality products with fast delivery and excellent pricing, ensuring customer satisfaction and repeat business.
Delivery
"5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings…"
5 stars hands down , arrived in 3 days to New York at my door , prob the fastest delivery I have ever seen , well packed , nice Xmas deal savings too , thanks guys
"A very complete offering with fast shipping, service and communication! Great to deal with a good company!"
"All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order…"
All items arrived well packaged and in good condition exactly as described. Great service - even organised to add a couple of small items to order after they began packing original order! This is the third time purchasing from Motostorm.it to ship to Australia and will be sure to buy again next time.
Digital experience
"I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my…"
I will definitely buy from Motostorm again, Motostorm was responsive to my questions and very fast shipping it only took 4 days for me to receive my items.
"Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all…"
Very nice and easy to use website, especially the currency conversions made switching the prices to USD very easy. Shipping was fast from Italy all the way to Texas. Thank you very much.
"Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning…"
Site layout made finding what I wanted easy. Shipping was modest and I received the parts quickly. Their communication was excellent from beginning to end. Will definitely buy from them again and I fully recommend them. Molto Grazie!
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M. M.
12 Oct 2024
Verified reviewExcellent service, incredibly fast postage via FedEx. Trustworthy company highly recommend 👍🏻
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P. K.
12 Oct 2024
Verified reviewPerfect!
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P. J.
12 Oct 2024
Verified reviewGreat price had to wait a while for order to be shipped and took a bit longer than advertised. Overall great job and worth the wait for the better prices
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T. B.
12 Oct 2024
Verified reviewGreat experience and great price. Also, VERY quick delivery to the USA.
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M. W.
11 Oct 2024
Verified reviewI received my bags within 2 weeks of ordering . Quality is great , however the right side bag mount is incorrect. I have emailed with photos and part numbers of the incorrect side as well as the correct side. I believe the wrong bar was placed in the package . I am waiting for a response once that is done to my satisfaction you will receive your other 3 stars . Currently I cannot use the bags due to fitment issues
Reply from Motostorm.it
Hello, we are sorry that you are having problems with installation. Regarding replys to email requests we do not guarantte an immediate reply. We receive your email this morning. Please check your inbox. You have been contacted by customer service.
Reply from M. W.
Thank You , your response was very quick and I am sure you will solve my issues promptly . I appreciate the update the next day also.
Show exchanges Hide exchanges -
J. M.
11 Oct 2024
Verified reviewMy 2nd order from Motostorm. They offer a nice selection of goods and quick shipping at a reasonable cost. Pricing at times, can be less compared to pricing found in the US. Grazie!
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R. C.
11 Oct 2024
Verified reviewReally pleased with the delivery and communication I received regarding its status . Will def be using these guys are my go to place in Europe . Great timely delivery to a Brit in the USA
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S. H.
11 Oct 2024
Verified reviewAll item as per description. Need to improve on customer service.
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S. D.
11 Oct 2024
Verified reviewBought Shad side cases, top-boxe and fittings for a R1300GS from motostorm.it Price was compeditive. Everything was delivered to me in Ireland in about three weeks. Very happy with motostorm.it
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M. G.
10 Oct 2024
Verified reviewAll went OK. Product of very good quality, according to description.
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A. L.
10 Oct 2024
Verified reviewNo returns from USA. Onlybsyas that at the bottom of page. Above that says hassle free returnsbforb30 days. Now imnstucknshipping to Italy
Reply from Motostorm.it
Hello, our return policy clearly states that in the event that the size of the purchased product does not match the expectations you can return the item(s). Within 30 days of receipt of goods you must login to your order list and fill out the return form. All return shipping charges are your responsibility. You can then place another order. Products must be returned unused and with all the original packaging to receive your refund. We will deduct any associated fees and shipping costs from your refund. You will get your refund with the same payment method used for your order in about 1-2 weeks from reception.
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D. R.
10 Oct 2024
Verified reviewThe new boots arrived via FedEx all the way from Italy within five days. The boots were on sale and cheaper than anywhere in the US so I took a chance and ordered from Motostorm and was not disappointed.
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M. O.
10 Oct 2024
Verified reviewEverything Perfect
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K. A.
10 Oct 2024
Verified reviewPerfect ⭐️⭐️⭐️⭐️⭐️
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S. S.
10 Oct 2024
Verified review先週はジャケットとパンツが届きました。 ジャケットのサイズはぴったりで良かったです。 残念ながらパンツは、そもそも違う物で、しかもMサイズですが、 サイズチャーットの書かれてるサイズよりかなり小さいです。 写真と同じ物に変更をお願い致します。 お店にメールしても返事がない。 とても残念です。
Reply from Motostorm.it
こんにちは。ご意見ありがとうございます。フィッティングに問題があり申し訳ございません。返品ポリシーに関する情報をカスタマー サービスからご連絡いたしました。受信トレイをご確認ください。
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J. P.
10 Oct 2024
Verified reviewMotorstorm est tres bien , mais la livraison n’est pas ideale. UPS demande encore 50.- de frais de livraison en plus des 24 deja payé chez vous. Et la livraison a été repoussee deux fois. Pas du tout content avec UPS
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I. R.
8 Oct 2024
Verified reviewit was a fast delivery and the item was nice.. but i paid huge amount of dues and taxes when i receive my parcel.
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D. C.
8 Oct 2024
Verified reviewItem is exactly as described. Item arrived well packaged and on time. Would definitely purchase from Motostorm again!
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J. T.
8 Oct 2024
Verified reviewThe experience was great. Easy process and everything arrived ahead of the expected arrival date. I will be using them in the future.
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T. S.
8 Oct 2024
Verified reviewgood
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