Review Summary
Mercimamanboutique is often described as a brand that delivers clearly presented jewellery, delicate engravings and fast delivery. Customers also mention gifts that arrive as expected and bring real pleasure when offered to a friend or kept as a personal piece.
Delivery
"I really really like this company . They are so creative and have many beautiful items for selection. It also does a very quick turnover to get your…"
I really really like this company . They are so creative and have many beautiful items for selection. It also does a very quick turnover to get your order to you.
"Easy from start to finish, package arrived on time."
"Very good and beautiful and the delivery is very fast also)"
Digital experience
"Easy to navigate and staff quick to resolve issues when I emailed them"
"Very easy to browse and order from the website. Great prices during the Black Friday Sale. Super fast delivery. Would recommend."
"Great website, easy to navigate, and my order arrived in just three working days to Bulgaria — incredibly fast! Customer service was excellent: I…"
Great website, easy to navigate, and my order arrived in just three working days to Bulgaria — incredibly fast! Customer service was excellent: I forgot to use my first-purchase discount code, and they immediately refunded the amount to my bank account.
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Customer A.
27 Mar 2023
Review collected by a third partyGorgeous piece of jewellery. They were really friendly, professional and provided a quick service. Good quality product. It fills me with joy whenever I wear my necklace.
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Cindy A.
27 Mar 2023
Review collected by a third partyThere was a lot of confusion for the drawing (product "Drawn by you"). Also the mail address on the website for sending the drawing is not correct. Once I've sent the drawing, I got the confirmation but 2 weeks later they asked me again for the drawing, which they've already received
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Lp A.
27 Mar 2023
Review collected by a third partyExcellent product with speedy delivery. Quality of my necklace is just perfect
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Chloe A.
27 Mar 2023
Review collected by a third partyLovely necklace and arrived quickly. Definitely feels like good value for money and I would happily but from Merci Maman again.
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William sheard A.
26 Mar 2023
Review collected by a third partyGreat product
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Dawn jenks A.
26 Mar 2023
Review collected by a third partyBeautiful open bracelet engraved for my granddaughters 18th birthday. Catches the light beautifully, with our hidden message inside. Order arrived really quickly and she absolutely in love with it and wears it everyday!
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Jenana A.
24 Mar 2023
Review collected by a third partyI have made 2 purchases thus far from Merci Maman, and have been more than satisfied with the gift and the timely delivery. Gifts were for 3 granddaughters and a niece. They all LOVED their personalized gift! I will make future purchases!
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Elena klok A.
23 Mar 2023
Review collected by a third partyGreat service , very fast delivery and lovely products
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Stephanie morley A.
23 Mar 2023
Review collected by a third partyMy necklace chain for the second time just broke for no apparent reason. I take good care of my jewellery but the chain is very poor quality. Because it’s out of guarantee they will not replace the chain, my necklace is 5 years old but I expected it to last longer than this. Very disappointed
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Fiona A.
22 Mar 2023
Review collected by a third partyI had a necklace like the one I thought I ordered, but sadly lost it. The one I received was tiny - not the same at all, very disappointed.
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Anon. A.
20 Mar 2023
Review collected by a third partyMerci Maman's customer service team, in particular Emma, cannot be faulted. I made an error in my engraving and this was immediately sorted the moment they opened for business on the Monday morning. Only downside was that I paid for premium next day delivery (on the Saturday) and it took until Thurs to arrive, meaning it was late for the occasion. A shame since couldn't have asked for better service otherwise.
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Emily w A.
16 Mar 2023
Review collected by a third partyBeautifully engraved bracelet that I’m excited to give my mum for Mother’s day.
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Erin w A.
11 Mar 2023
Review collected by a third partyMy necklace is everything I’ve wanted for a long time! It fits all 3 of my babies’ names and is so simple yet beautiful. Love it so much!
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Amanda A.
10 Mar 2023
Review collected by a third partyExcellent service, very fast delivery to Australia. A beautiful bracelet. Many thanks
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Cw A.
8 Mar 2023
Review collected by a third partyReally quick dispatch and delivery. However, for the product I ordered in particular I don't think it will last very long and its hard to adjust it on yourself compared to some other designs. Wouldn't order the same item again. Cord type bracelet.
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Sarahund A.
6 Mar 2023
Review collected by a third partyBeautiful jewellery, excellent service. I highly recommend.
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Colleen A.
6 Mar 2023
Review collected by a third partyBeautiful necklace that my daughter adores! Excellent, personal and speedy service. Definitely recommend!
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Sophie barrett A.
2 Mar 2023
Review collected by a third partyI'm really disappointed, I have a necklace which was £160 that I've had since Christmas and it's very poor quality. It leaves my skin and clothes black constantly as its tarnished so quickly despite taking it off for showering. Contacted customer services and was extremely unhelped, then just ignored me.. disappointing and will not recommend to anyone :(
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Joanne b A.
2 Mar 2023
Review collected by a third partyI received a bracelet as a gift from one of my daughters. I've also received a charm necklace and purchased. These are beautiful keepsake pieces.
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Fleur A.
1 Mar 2023
Review collected by a third partyMerci Maman is a joy with which to shop! They are unbelievably efficient, accommodating and have excellent customer service. All their products are a delight to purchase, present and receive and everything is of a wonderful quality and perfectly packaged. Outstanding!
Reviews displayed in chronological order