Reviews for Merci Maman

Total: 1 830 reviews since 26/07/2021

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4.3

Based on 150 reviews from the last 12 months

  • 83%
  • 5%
  • 3%
  • 2%
  • 8%

icon sparkle Review Summary

Mercimamanboutique is often described as a brand that delivers clearly presented jewellery, delicate engravings and fast delivery. Customers also mention gifts that arrive as expected and bring real pleasure when offered to a friend or kept as a personal piece.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • Customer A.

    27 Mar 2023

    Review collected by a third party

    Gorgeous piece of jewellery. They were really friendly, professional and provided a quick service. Good quality product. It fills me with joy whenever I wear my necklace.

  • Cindy A.

    27 Mar 2023

    Review collected by a third party

    There was a lot of confusion for the drawing (product "Drawn by you"). Also the mail address on the website for sending the drawing is not correct. Once I've sent the drawing, I got the confirmation but 2 weeks later they asked me again for the drawing, which they've already received

  • Lp A.

    27 Mar 2023

    Review collected by a third party

    Excellent product with speedy delivery. Quality of my necklace is just perfect

  • Chloe A.

    27 Mar 2023

    Review collected by a third party

    Lovely necklace and arrived quickly. Definitely feels like good value for money and I would happily but from Merci Maman again.

  • William sheard A.

    26 Mar 2023

    Review collected by a third party

    Great product

  • Dawn jenks A.

    26 Mar 2023

    Review collected by a third party

    Beautiful open bracelet engraved for my granddaughters 18th birthday. Catches the light beautifully, with our hidden message inside. Order arrived really quickly and she absolutely in love with it and wears it everyday!

  • Jenana A.

    24 Mar 2023

    Review collected by a third party

    I have made 2 purchases thus far from Merci Maman, and have been more than satisfied with the gift and the timely delivery. Gifts were for 3 granddaughters and a niece. They all LOVED their personalized gift! I will make future purchases!

  • Elena klok A.

    23 Mar 2023

    Review collected by a third party

    Great service , very fast delivery and lovely products

  • Stephanie morley A.

    23 Mar 2023

    Review collected by a third party

    My necklace chain for the second time just broke for no apparent reason. I take good care of my jewellery but the chain is very poor quality. Because it’s out of guarantee they will not replace the chain, my necklace is 5 years old but I expected it to last longer than this. Very disappointed

  • Fiona A.

    22 Mar 2023

    Review collected by a third party

    I had a necklace like the one I thought I ordered, but sadly lost it. The one I received was tiny - not the same at all, very disappointed.

  • Anon. A.

    20 Mar 2023

    Review collected by a third party

    Merci Maman's customer service team, in particular Emma, cannot be faulted. I made an error in my engraving and this was immediately sorted the moment they opened for business on the Monday morning. Only downside was that I paid for premium next day delivery (on the Saturday) and it took until Thurs to arrive, meaning it was late for the occasion. A shame since couldn't have asked for better service otherwise.

  • Emily w A.

    16 Mar 2023

    Review collected by a third party

    Beautifully engraved bracelet that I’m excited to give my mum for Mother’s day.

  • Erin w A.

    11 Mar 2023

    Review collected by a third party

    My necklace is everything I’ve wanted for a long time! It fits all 3 of my babies’ names and is so simple yet beautiful. Love it so much!

  • Amanda A.

    10 Mar 2023

    Review collected by a third party

    Excellent service, very fast delivery to Australia. A beautiful bracelet. Many thanks

  • Cw A.

    8 Mar 2023

    Review collected by a third party

    Really quick dispatch and delivery. However, for the product I ordered in particular I don't think it will last very long and its hard to adjust it on yourself compared to some other designs. Wouldn't order the same item again. Cord type bracelet.

  • Sarahund A.

    6 Mar 2023

    Review collected by a third party

    Beautiful jewellery, excellent service. I highly recommend.

  • Colleen A.

    6 Mar 2023

    Review collected by a third party

    Beautiful necklace that my daughter adores! Excellent, personal and speedy service. Definitely recommend!

  • Sophie barrett A.

    2 Mar 2023

    Review collected by a third party

    I'm really disappointed, I have a necklace which was £160 that I've had since Christmas and it's very poor quality. It leaves my skin and clothes black constantly as its tarnished so quickly despite taking it off for showering. Contacted customer services and was extremely unhelped, then just ignored me.. disappointing and will not recommend to anyone :(

  • Joanne b A.

    2 Mar 2023

    Review collected by a third party

    I received a bracelet as a gift from one of my daughters. I've also received a charm necklace and purchased. These are beautiful keepsake pieces.

  • Fleur A.

    1 Mar 2023

    Review collected by a third party

    Merci Maman is a joy with which to shop! They are unbelievably efficient, accommodating and have excellent customer service. All their products are a delight to purchase, present and receive and everything is of a wonderful quality and perfectly packaged. Outstanding!

Reviews displayed in chronological order

About Merci Maman

Merci Maman

Created by us, personalised by you. Personalised engraved jewellery, memories that last forever.

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