Reviews for Merci Maman

Total: 1 830 reviews since 26/07/2021

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4.3

Based on 150 reviews from the last 12 months

5

83%
4

5%
3

3%
2

2%
1

8%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Mercimamanboutique is often described as a brand that delivers clearly presented jewellery, delicate engravings and fast delivery. Customers also mention gifts that arrive as expected and bring real pleasure when offered to a friend or kept as a personal piece.

Many reviews praise the beautiful bracelets, the subtle engraving and the simple, elegant look that can add class to outfits. Service is regularly described as first class, with several customers saying staff went above and beyond and that shipping was quick, including to America. A few reservations do stand out, especially faint or off-centre inscriptions, one bracelet that arrived silver plated instead of sterling silver, and customs costs or delivery delays.

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Helpful?

Delivery

134 reviews mention delivery, with 82% positive feedback.

"I really really like this company . They are so creative and have many beautiful items for selection. It also does a very quick turnover to get your…"

"Easy from start to finish, package arrived on time."

"Very good and beautiful and the delivery is very fast also)"

Digital experience

17 reviews mention the digital experience, with 82% positive feedback.

"Easy to navigate and staff quick to resolve issues when I emailed them"

"Very easy to browse and order from the website. Great prices during the Black Friday Sale. Super fast delivery. Would recommend."

"Great website, easy to navigate, and my order arrived in just three working days to Bulgaria — incredibly fast! Customer service was excellent: I…"

1 ★

2 ★

3 ★

4 ★

5 ★

Jane a matthews A.

12 Apr 2023

Review collected by a third party

I gave one of your necklaces as a 40th Birthday present to my daughter. She was really pleased with it.
Experience from: 12 Apr 2023
Edward cockburn A.

11 Apr 2023

Review collected by a third party

Great quality and service.
Experience from: 11 Apr 2023
David edwards A.

11 Apr 2023

Review collected by a third party

Great product - fast and easy delivery
Experience from: 11 Apr 2023
Autumn wyres A.

10 Apr 2023

Review collected by a third party

Great ring! Fast shipping and great customer service
Experience from: 10 Apr 2023
Branka surkovic A.

9 Apr 2023

Review collected by a third party

No return email from the customer service( after I emailed them more then a week ago)!
Experience from: 9 Apr 2023
Shenade A.

7 Apr 2023

Review collected by a third party

Pretty bracelet but quality not so great
Experience from: 7 Apr 2023
Hanna k A.

6 Apr 2023

Review collected by a third party

The product was as per the description.
Experience from: 6 Apr 2023
Lucia passerini A.

6 Apr 2023

Review collected by a third party

Beautifully made, personalised and still shipped really quickly, I love it.
Experience from: 6 Apr 2023
Youcef bettam A.

6 Apr 2023

Review collected by a third party

There were lots different nice designs. The engraving was really good Great quality overall
Experience from: 6 Apr 2023
Miss sarah green A.

5 Apr 2023

Review collected by a third party

Great experience and lovely gift for Mother's Day
Experience from: 5 Apr 2023
Kraig A.

4 Apr 2023

Review collected by a third party

Beautiful craftsmanship, all engravings are amazing! Always a pleasure purchasing from merci mamam.
Experience from: 4 Apr 2023
Anonymous A.

4 Apr 2023

Review collected by a third party

Absolutely fabulous company. My wife adores the personalised necklace and pendant the kids got her for Mother’s Day.
Experience from: 4 Apr 2023
Nadia doukhi A.

1 Apr 2023

Review collected by a third party

Very nice product and fast delivery
Experience from: 1 Apr 2023
David b ridgwell A.

31 Mar 2023

Review collected by a third party

They re strung a bracelet for me beautifully and efficiently
Experience from: 31 Mar 2023
Stephane A.

31 Mar 2023

Review collected by a third party

Friendly and efficient, thank you!
Experience from: 31 Mar 2023
Lemara l A.

30 Mar 2023

Review collected by a third party

Can’t wait to order more! Excellent customer service. Beautiful products.
Experience from: 30 Mar 2023
Customer A.

29 Mar 2023

Review collected by a third party

Thrilled with the "Duchess" necklace. I wanted something special for a dear friend on the birth of her beautiful daughter "Lucy" & this was perfect. Made so unique with the presonalisation. My friend loved it. Great service & super fast delivery - thank you so much.
Experience from: 29 Mar 2023
Lauren heath A.

29 Mar 2023

Review collected by a third party

I was thrilled with the custom jewelry piece I received from this designer - it was exactly what I had envisioned, and the quality of the workmanship was excellent.
Experience from: 29 Mar 2023
Tom iredale A.

28 Mar 2023

Review collected by a third party

My wife loved it
Experience from: 28 Mar 2023
Kathie A.

28 Mar 2023

Review collected by a third party

Quality is on point. Customer Service is unmatchable! Frequent flyer for sure!
Experience from: 28 Mar 2023