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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
9 Feb 2022
Verified reviewPoor customer service, nearly impossible to contact and they do not reply to the online messages sent to them
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A. A.
9 Feb 2022
Verified reviewGood
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A. A.
9 Feb 2022
Verified reviewDifficult to get a refund
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A. A.
9 Feb 2022
Verified reviewGreat service, communication is great, delivery is on time . Quality of the clothing is high and really do feel it is value for money
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A. A.
9 Feb 2022
Verified reviewWould recommend due to such good quality.
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A. A.
9 Feb 2022
Verified reviewGreat products, just ashame about the mark on one if the trainers
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A. A.
8 Feb 2022
Verified reviewAlway been a big Lacoste fan. Customer service is poor for returns
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A. A.
8 Feb 2022
Verified reviewgreat service
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A. A.
8 Feb 2022
Verified reviewEasy transaction & quick delivery
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A. A.
8 Feb 2022
Verified reviewYes 💯 would
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A. A.
7 Feb 2022
Verified reviewHave worn Lacoste clothing for nearly 40 years.
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A. A.
7 Feb 2022
Verified reviewI bought another one of these sweatshirts but unfortunately it was to big and tried to send it back. I have never had so much trouble sending anything back in my life. Your courier, DHL, is absolutely shocking and useless. They are so bad that I'm wary of ordering anything from you in case I have to send it back.
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A. A.
7 Feb 2022
Verified reviewYes.
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A. A.
7 Feb 2022
Verified reviewGreat products although they are more expensive than some other similar brands
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A. A.
7 Feb 2022
Verified reviewWish there’s another colour scheme apart from the blue so I can buy it as well.
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A. A.
7 Feb 2022
Verified reviewOnly in relation to this product. All other Lacoste products have been excellent in past.
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A. A.
7 Feb 2022
Verified reviewGood service
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A. A.
6 Feb 2022
Verified reviewGreat clothes
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A. A.
6 Feb 2022
Verified reviewSuper confitable
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A. A.
6 Feb 2022
Verified reviewWell packaged and arrived quickly
Reviews displayed in chronological order
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