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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 269 reviews since 22/05/2021

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4.7

Based on 3 387 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

822 reviews mention delivery, with 89% positive feedback.

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

"Delivery went fine - which is not always the case round here."

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

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5 ★

A. A.
6 Feb 2022
Verified review
Collected and verified by Verified Reviews
Very good teacksuit
Experience from: 6 Jan 2022
A. A.
6 Feb 2022
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I've been buying lacoste merchandise for many years and would recommend it to anyone
Experience from: 6 Jan 2022
A. A.
6 Feb 2022
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Please see above
Experience from: 7 Jan 2022
A. A.
6 Feb 2022
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Definitely will recommend
Experience from: 6 Jan 2022
A. A.
6 Feb 2022
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Easy, great products
Experience from: 5 Jan 2022
A. A.
6 Feb 2022
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Splendid.
Experience from: 6 Jan 2022
A. A.
6 Feb 2022
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None
Experience from: 6 Jan 2022
A. A.
6 Feb 2022
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I have to get your items delivered to my dads house in Scotland as you don’t deliver to Northern Ireland since brexit. I order items from you and get over to Scotland when I can but due to me getting covid 19 again I’ve been unable to get across but hopefully be over in March. I like your brand
Experience from: 5 Jan 2022
A. A.
6 Feb 2022
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Nice cotton pair of socks
Experience from: 7 Jan 2022
A. A.
6 Feb 2022
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Great product and quick delivery. Extremely happy with the service
Experience from: 6 Jan 2022
A. A.
6 Feb 2022
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Great brand
Experience from: 6 Jan 2022
A. A.
6 Feb 2022
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Fast easy purchasing and very quick drlivery
Experience from: 6 Jan 2022
A. A.
6 Feb 2022
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Stylish, even for someone my age
Experience from: 6 Jan 2022
A. A.
6 Feb 2022
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HELL NO.... you pay and wait silly times for delivery
Experience from: 6 Jan 2022
A. A.
6 Feb 2022
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None
Experience from: 6 Jan 2022
A. A.
6 Feb 2022
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Easy to order. Quick delivery
Experience from: 6 Jan 2022
A. A.
6 Feb 2022
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Shocking service.
Experience from: 6 Jan 2022
A. A.
6 Feb 2022
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Lacoste - always deliver on quality of materials and comfort
Experience from: 1 Jan 2022
A. A.
6 Feb 2022
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Very happy with Lacoste as always
Experience from: 6 Jan 2022
A. A.
6 Feb 2022
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Unreal trainers 100% recommended
Experience from: 7 Jan 2022