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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
17 Feb 2022
Verified reviewEvery order is correct every time and delivered when promised - A1 customer service
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A. A.
17 Feb 2022
Verified reviewGood qaulity every time
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A. A.
17 Feb 2022
Verified reviewI will never use Lacoste again after this experience with them. On line this order had been out for delivery for 2 weeks. Then out of the blue you cancelled the order stating that I had requested a return, which I did not. Appalling customer service
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A. A.
17 Feb 2022
Verified reviewI was not happy with the carrier when I spoke to them about the constant delays. As it took them nearly three weeks to deliver them. Not good for your company.
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A. A.
17 Feb 2022
Verified reviewAlways good quality.
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A. A.
17 Feb 2022
Verified reviewAlways good products and fit
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A. A.
17 Feb 2022
Verified reviewDefinitely I’ve always been very happy with the quality of my purchases.
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A. A.
17 Feb 2022
Verified reviewGood service
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A. A.
17 Feb 2022
Verified reviewAlways great quality
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A. A.
17 Feb 2022
Verified reviewNone
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A. A.
17 Feb 2022
Verified reviewI simply love Lacoste
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A. A.
16 Feb 2022
Verified reviewYes
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A. A.
16 Feb 2022
Verified reviewOverall a good item
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A. A.
16 Feb 2022
Verified reviewQuality clothing
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A. A.
16 Feb 2022
Verified reviewTakes a while to receive items but easy to use
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A. A.
16 Feb 2022
Verified reviewLove Lacoste
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A. A.
16 Feb 2022
Verified reviewNone
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A. A.
16 Feb 2022
Verified reviewNeed to cater for older age group
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A. A.
16 Feb 2022
Verified reviewEasy
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A. A.
16 Feb 2022
Verified reviewQuality above anything else
Reviews displayed in chronological order
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