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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
17 Feb 2022
Verified reviewGreat brand and great quality and Lacoste seems to pitch itself suitably in their market place based upon these standards.
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A. A.
17 Feb 2022
Verified reviewMy Sister also bought one for her partner. Great Price
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A. A.
17 Feb 2022
Verified reviewBest clothes I've bought top marks
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A. A.
17 Feb 2022
Verified reviewIndeed one of my favourite shops.
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A. A.
17 Feb 2022
Verified reviewNo recommendation from me.
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A. A.
17 Feb 2022
Verified reviewYes I would
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A. A.
17 Feb 2022
Verified reviewDelivery was on time and packaged well.
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A. A.
17 Feb 2022
Verified reviewAlways been great quality clothing. Definitely not so keen on matching colour croc logo though.
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A. A.
17 Feb 2022
Verified reviewOrder ran smoothly
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A. A.
17 Feb 2022
Verified reviewCommunication and shipping time is awful.
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A. A.
17 Feb 2022
Verified reviewI was hoping the sale prices could be more lower
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A. A.
17 Feb 2022
Verified reviewDisappointed with fit of fleece top.
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A. A.
17 Feb 2022
Verified reviewYes
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A. A.
17 Feb 2022
Verified reviewNo you send email for £20 for my birthday which doesn’t work
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A. A.
17 Feb 2022
Verified reviewLacoste is without a doubt one of my favourite branded designers.. The different choice of clothing and vibrant colours.
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A. A.
17 Feb 2022
Verified reviewN/A
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A. A.
17 Feb 2022
Verified reviewGood / free delivery, refunds were quite quick too
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A. A.
17 Feb 2022
Verified reviewFantastic quality and service
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A. A.
17 Feb 2022
Verified reviewA little disappointed I was not able to select the gift box option during checkout as I have done previously. The presentation of the item was not as satisfying as this purchase was a gift for my husband.
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A. A.
17 Feb 2022
Verified reviewDue to the lack of personalisation i have had to knock off a star. i would expect that attention to detail from this brand.
Reviews displayed in chronological order
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