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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 276 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

822 reviews mention delivery, with 89% positive feedback.

"Very swift delivery !"

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

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5 ★

A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
Excellent online service for top quality clothing.
Experience from: 1 Jul 2022
A. A.
5 Aug 2022
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Everyone knows
Experience from: 27 Jun 2022
A. A.
5 Aug 2022
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Quality clothing
Experience from: 28 Jun 2022
A. A.
5 Aug 2022
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I love the brand
Experience from: 29 Jun 2022
A. A.
5 Aug 2022
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The speed of delivery next day
Experience from: 6 Jul 2022
A. A.
5 Aug 2022
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Absolutely amazing
Experience from: 29 Jun 2022
A. A.
4 Aug 2022
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Very satisfying
Experience from: 2 Jul 2022
A. A.
4 Aug 2022
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Sizing process if not clear compared to sizing on existing shirts.
Experience from: 2 Jul 2022
A. A.
4 Aug 2022
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Yes no problem!!
Experience from: 1 Jul 2022
A. A.
4 Aug 2022
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Very satisfied
Experience from: 2 Jul 2022
A. A.
4 Aug 2022
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The Service is simple to use and delivery is relatively swift.
Experience from: 4 Jul 2022
A. A.
4 Aug 2022
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Superb shirt… If you have a slim build
Experience from: 2 Jul 2022
A. A.
4 Aug 2022
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Delivered within expected time
Experience from: 2 Jul 2022
A. A.
4 Aug 2022
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100%
Experience from: 2 Jul 2022
A. A.
4 Aug 2022
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I always good impression Lacoste because is Good quality
Experience from: 2 Jul 2022
A. A.
4 Aug 2022
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good
Experience from: 2 Jul 2022
A. A.
4 Aug 2022
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Very satisfied
Experience from: 4 Jul 2022
A. A.
4 Aug 2022
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Good quality and good delivery
Experience from: 1 Jul 2022
A. A.
4 Aug 2022
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A classic brand and look that should be part of everty mans wardrobe
Experience from: 3 Jul 2022
A. A.
4 Aug 2022
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Good service, just need to speed up the delivery times.
Experience from: 27 Jun 2022