What is lacoste.com's address ?

37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 276 reviews since 22/05/2021

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Delivery

822 reviews mention delivery, with 89% positive feedback.

"Very swift delivery !"

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
6 Aug 2022
Verified review
Collected and verified by Verified Reviews
Disappointed with delivery, in all day of delivery and the item was never attempted to be delivered.
Experience from: 4 Jul 2022
A. A.
6 Aug 2022
Verified review
Collected and verified by Verified Reviews
Excellent shipping and happy with the sale price.
Experience from: 3 Jul 2022
A. A.
6 Aug 2022
Verified review
Collected and verified by Verified Reviews
Lacoste polo shirt was the first thing I bought with my first pay packet many years ago
Experience from: 4 Jul 2022
A. A.
6 Aug 2022
Verified review
Collected and verified by Verified Reviews
Ok!
Experience from: 5 Jul 2022
A. A.
6 Aug 2022
Verified review
Collected and verified by Verified Reviews
normally too expensive, but in the sale it is just about right
Experience from: 4 Jul 2022
A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
Love my Lacoste clothing
Experience from: 3 Jul 2022
A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
As you can expect with such a classic brand perfect.
Experience from: 3 Jul 2022
A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
So handy
Experience from: 4 Jul 2022
A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
Definitely won’t be using Lacoste again
Experience from: 4 Jul 2022
A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
Good service
Experience from: 3 Jul 2022
A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
My first lacoste trainers I wasn’t expecting anything but to my surprise it’s light and soft very comfortable for walking
Experience from: 4 Jul 2022
A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
Nana
Experience from: 1 Jul 2022
A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
Great to receive them
Experience from: 3 Jul 2022
A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
Great fast service. Amazing range of quality clothing
Experience from: 2 Jul 2022
A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
Always good quality, stylish products
Experience from: 2 Jul 2022
A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
Very satisfied.
Experience from: 2 Jul 2022
A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
Excellent quality
Experience from: 2 Jul 2022
A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
Thank you for a lovely product
Experience from: 3 Jul 2022
A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
I’ve never been let down by the service provided by Lacoste weather it’s in store or online
Experience from: 3 Jul 2022
A. A.
5 Aug 2022
Verified review
Collected and verified by Verified Reviews
Use first time official Web. Never again
Experience from: 1 Jul 2022