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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 285 reviews since 22/05/2021

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4.7

Based on 3 389 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

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5 ★

A. A.
19 Oct 2022
Verified review
Collected and verified by Verified Reviews
Greatest
Experience from: 17 Sept 2022
A. A.
19 Oct 2022
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Super quick delivery
Experience from: 17 Sept 2022
A. A.
19 Oct 2022
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Always perfect quality products
Experience from: 17 Sept 2022
A. A.
19 Oct 2022
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Lacoste is the best an always has been ! Except slim fit t shirts an skinny joggers. Can't stand them skin tight tinks !!
Experience from: 16 Sept 2022
A. A.
19 Oct 2022
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Good service
Experience from: 14 Sept 2022
A. A.
19 Oct 2022
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I'm a massive lacoste fan most of my clothes are lacoste from socks and boxer,towels bath robe ,wallet watches trainers face masks and much more I just love the brand
Experience from: 16 Sept 2022
A. A.
19 Oct 2022
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as your example says
Experience from: 18 Sept 2022
A. A.
18 Oct 2022
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Quick no hassle delivery
Experience from: 14 Sept 2022
A. A.
16 Oct 2022
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👍🏻Great
Experience from: 15 Sept 2022
A. A.
16 Oct 2022
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It’s a great brand and great quality
Experience from: 15 Sept 2022
A. A.
16 Oct 2022
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Order was fine. I was expecting a gift box with my order as this was a birthday present. No gift box was included in my order, if not for this it would have been 5 stars.
Experience from: 15 Sept 2022
A. A.
15 Oct 2022
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Nice clothes
Experience from: 9 Sept 2022
A. A.
15 Oct 2022
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As long as it produces classic-looking different stuff and not the cartoon-looking stuff! Minecraft!!! Not for me thanks.
Experience from: 14 Sept 2022
A. A.
15 Oct 2022
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Always been satisfied with Lacoste
Experience from: 14 Sept 2022
A. A.
13 Oct 2022
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Also satisfied with lactose
Experience from: 12 Sept 2022
A. A.
13 Oct 2022
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Great product,great service
Experience from: 14 Sept 2022
A. A.
13 Oct 2022
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My favourite brand
Experience from: 13 Sept 2022
A. A.
13 Oct 2022
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I am very satisfied
Experience from: 13 Sept 2022
A. A.
13 Oct 2022
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Been wearing Lacoste for 40 years highly recommended.
Experience from: 11 Sept 2022
A. A.
13 Oct 2022
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Really good products,quality !
Experience from: 12 Sept 2022