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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 285 reviews since 22/05/2021

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4.7

Based on 3 389 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
8 Jun 2023
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Collected and verified by Verified Reviews
Top end clothing at a very good price
Experience from: 4 May 2023
A. A.
8 Jun 2023
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I’m very satisfied with the quality and style of the product.
Experience from: 2 May 2023
A. A.
8 Jun 2023
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Efficient
Experience from: 4 May 2023
A. A.
8 Jun 2023
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Easy ordering system and prompt delivery
Experience from: 2 May 2023
A. A.
8 Jun 2023
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Great service, returns are simple . The materials are oh good quality
Experience from: 3 May 2023
A. A.
8 Jun 2023
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Very satisfied with the products and quickness of delivery
Experience from: 3 May 2023
A. A.
8 Jun 2023
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Great service
Experience from: 3 May 2023
A. A.
25 May 2023
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Nice design
Experience from: 26 Apr 2023
A. A.
25 May 2023
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Excellent.
Experience from: 26 Apr 2023
A. A.
25 May 2023
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Yes love it been buying it for about 40 years
Experience from: 26 Apr 2023
A. A.
25 May 2023
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Yes good choice we'll priced
Experience from: 27 Apr 2023
A. A.
25 May 2023
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love Lacoste range for tennis clothing
Experience from: 23 Apr 2023
A. A.
25 May 2023
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Always quality product s never disappointed
Experience from: 22 Apr 2023
A. A.
25 May 2023
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Perfect
Experience from: 26 Apr 2023
A. A.
25 May 2023
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Super sexyyy...
Experience from: 28 Apr 2023
A. A.
25 May 2023
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Satisfied with the product
Experience from: 23 Apr 2023
A. A.
25 May 2023
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Great service, well informed
Experience from: 26 Apr 2023
A. A.
25 May 2023
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Great products still focused on the original roots of the firm/brand, aka active usage in sport situations.
Experience from: 18 Apr 2023
A. A.
25 May 2023
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Never received shirt dpd says its back with you & I'm still waiting on refund
Experience from: 19 Apr 2023
A. A.
25 May 2023
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The same went through perfectly and was delivered within the time frame specified
Experience from: 18 Apr 2023