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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 287 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
21 Jul 2023
Verified review
Collected and verified by Verified Reviews
Just what I expect from Lacoste
Experience from: 15 Jun 2023
A. A.
21 Jul 2023
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Was OK and didn't wait to long for the delivery.
Experience from: 13 Jun 2023
A. A.
20 Jul 2023
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Great service and great products
Experience from: 18 Jun 2023
A. A.
20 Jul 2023
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Lacoste has always been a quality product
Experience from: 18 Jun 2023
A. A.
20 Jul 2023
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Easy to deal with, great quality items and quick delivery.
Experience from: 17 Jun 2023
A. A.
20 Jul 2023
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Tfdfggh
Experience from: 17 Jun 2023
A. A.
20 Jul 2023
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Love the brand having been wearing Lacoste from my youth .
Experience from: 17 Jun 2023
A. A.
20 Jul 2023
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Great product. Pity it doesn't come in a larger size
Experience from: 17 Jun 2023
A. A.
20 Jul 2023
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The website is very helpful and easy to use , taking only minutes from making a selection to check out .
Experience from: 17 Jun 2023
A. A.
20 Jul 2023
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Definitely recommend to friends and family Great product
Experience from: 17 Jun 2023
A. A.
20 Jul 2023
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Very pleased
Experience from: 17 Jun 2023
A. A.
20 Jul 2023
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Great seevice
Experience from: 17 Jun 2023
A. A.
20 Jul 2023
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The quality of this product has been very poor given it shrank after one wash.
Experience from: 18 Jun 2023
A. A.
20 Jul 2023
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Style that never ages
Experience from: 17 Jun 2023
A. A.
20 Jul 2023
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Rapid delivery as usual from Lacoste
Experience from: 17 Jun 2023
A. A.
20 Jul 2023
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Always an excellent shopping experience at Lacoste
Experience from: 17 Jun 2023
A. A.
20 Jul 2023
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Very nice
Experience from: 17 Jun 2023
A. A.
20 Jul 2023
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Fast delivery perfect fit
Experience from: 18 Jun 2023
A. A.
20 Jul 2023
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Yes
Experience from: 17 Jun 2023
A. A.
20 Jul 2023
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I would highly recommend Lacoste to my friends and family.
Experience from: 17 Jun 2023