Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
"Quick delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
15 Sept 2023
Verified reviewYes, and they have enquired after some item(s) I have worn.
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A. A.
15 Sept 2023
Verified reviewFantastic service
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A. A.
15 Sept 2023
Verified reviewI do all the time
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A. A.
15 Sept 2023
Verified reviewQuick and simple
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A. A.
15 Sept 2023
Verified reviewExcellent website, would recommend to anyone
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A. A.
15 Sept 2023
Verified reviewGood website Quality garments.
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A. A.
15 Sept 2023
Verified reviewQuality clothing direct from the company so you can be sure that nothing is fake!
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A. A.
15 Sept 2023
Verified reviewBest product on the market
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A. A.
15 Sept 2023
Verified reviewVery happy with service
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A. A.
15 Sept 2023
Verified reviewYes
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A. A.
15 Sept 2023
Verified reviewYes
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A. A.
15 Sept 2023
Verified reviewGreat quality bought a few other colours as wel... would recommend great jacket
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A. A.
15 Sept 2023
Verified reviewVery happy with product and delivery
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A. A.
14 Sept 2023
Verified reviewQuality, quality quality
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A. A.
14 Sept 2023
Verified reviewVery friendly in Leicester shop deff shop thoer again
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A. A.
14 Sept 2023
Verified reviewFirst class sero
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A. A.
12 Sept 2023
Verified reviewI am very satisfied with the quality and service of your clothing and service
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A. A.
10 Sept 2023
Verified reviewTerrible customer service, unfit products for use yet unable to return due to T&C even though they still brand new in the box, unused and folded exactly as they came being untouched.
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A. A.
8 Sept 2023
Verified reviewIt was quite easy to order but website was abit glitchy but delivery arrived well in time
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A. A.
8 Sept 2023
Verified reviewPerfect for young stats
Reviews displayed in chronological order