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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 289 reviews since 22/05/2021

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4.7

Based on 3 385 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

826 reviews mention delivery, with 89% positive feedback.

"The turnaround time regarding delivery and communication thereof was excellent."

"Quick delivery no problem"

"Quick delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
7 Dec 2023
Verified review
Collected and verified by Verified Reviews
Was very happy with the service
Experience from: 3 Nov 2023
A. A.
7 Dec 2023
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Delivered within 2 days
Experience from: 3 Nov 2023
A. A.
7 Dec 2023
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Absolutely!
Experience from: 2 Nov 2023
A. A.
7 Dec 2023
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Quality worth the money.
Experience from: 31 Oct 2023
A. A.
7 Dec 2023
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Very good value
Experience from: 1 Nov 2023
A. A.
7 Dec 2023
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Fantastic quality as always
Experience from: 31 Oct 2023
A. A.
1 Dec 2023
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Excellent service - 👍😉
Experience from: 31 Oct 2023
A. A.
1 Dec 2023
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Happy with the product i bought
Experience from: 28 Oct 2023
A. A.
1 Dec 2023
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Smooth order process and fast delivery.
Experience from: 30 Oct 2023
A. A.
1 Dec 2023
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very impressed
Experience from: 20 Oct 2023
A. A.
1 Dec 2023
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I'm very satisfied with the service from Lacoste! Always a returning customer
Experience from: 29 Oct 2023
A. A.
30 Nov 2023
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I am very satiafied
Experience from: 26 Oct 2023
A. A.
30 Nov 2023
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Fast delivery good price
Experience from: 29 Oct 2023
A. A.
30 Nov 2023
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Ordered and received within 24hours That was quick and unexpected
Experience from: 26 Oct 2023
A. A.
30 Nov 2023
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Great service
Experience from: 27 Oct 2023
A. A.
30 Nov 2023
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Always quality
Experience from: 27 Oct 2023
A. A.
30 Nov 2023
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Always satisfied with lacoste
Experience from: 28 Oct 2023
A. A.
30 Nov 2023
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Love the quality
Experience from: 27 Oct 2023
A. A.
30 Nov 2023
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Been wearing Lacoste since I was 12 years old 29 now and the standard keep getting better well done
Experience from: 29 Oct 2023
A. A.
30 Nov 2023
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Good service On time
Experience from: 29 Oct 2023