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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
"Quick delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
21 Dec 2023
Verified reviewVery satisfied
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A. A.
21 Dec 2023
Verified reviewGreat service quick delivery
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A. A.
21 Dec 2023
Verified reviewExcellent service as usual
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A. A.
14 Dec 2023
Verified reviewSatisfied
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A. A.
14 Dec 2023
Verified reviewNot to bad
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A. A.
14 Dec 2023
Verified reviewFast delivery
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A. A.
14 Dec 2023
Verified reviewDefinitely I will recommend lactose to my friends and relatives
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A. A.
14 Dec 2023
Verified reviewExcellent quality & great style
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A. A.
14 Dec 2023
Verified reviewGood experience
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A. A.
14 Dec 2023
Verified reviewI’m very happy
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A. A.
14 Dec 2023
Verified reviewAlways because service is good as are the products
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A. A.
14 Dec 2023
Verified reviewAlways satisfied with my Lacoste orders. A discount on a certain total purchase would be welcome though
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A. A.
14 Dec 2023
Verified reviewQuick delivery, good website.
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A. A.
14 Dec 2023
Verified reviewVery satisfied
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A. A.
8 Dec 2023
Verified reviewSee above
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A. A.
8 Dec 2023
Verified reviewOnly ordered for the travel pouch promotion which I didn’t receive but got a £20 off voucher instead
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A. A.
8 Dec 2023
Verified reviewLacoste offers great service.
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A. A.
7 Dec 2023
Verified review1 item never turned up. Still no reply from Lacoste despite repeated chasing.
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A. A.
7 Dec 2023
Verified reviewI have purchased a lot of items from Lacoste and have always been very satisfied with the entire process. Delivery is fast too.
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A. A.
7 Dec 2023
Verified reviewRegular updates on delivery
Reviews displayed in chronological order
Contact
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