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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
17 Aug 2024
Verified reviewExcellent quality from my favourite brand
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A. A.
17 Aug 2024
Verified reviewNever an issue with product or service, reassuringly expensive
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A. A.
16 Aug 2024
Verified reviewThe item never arrived
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A. A.
16 Aug 2024
Verified reviewVery fast delivery service.
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A. A.
2 Aug 2024
Verified reviewI have been a customer of Lacoste since the 1980s and continue to be.
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A. A.
2 Aug 2024
Verified reviewSatisfied
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A. A.
2 Aug 2024
Verified reviewgood
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A. A.
2 Aug 2024
Verified reviewProducts great but would not buy online!!!!!
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A. A.
30 Jul 2024
Verified reviewI’ve always been happy with the level of service from Lacoste, however with my latest purchase I ordered 3 items, the money was taken for all 3 and a confirmation of order sent, later on that day another email was received saying one of my items had been cancelled, the payment for my 3rd item was returned in a timely fashion however this was extremely frustrating as it was for a friend’s birthday present.
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A. A.
30 Jul 2024
Verified reviewexcellent online shopping website.
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A. A.
30 Jul 2024
Verified reviewExcellent service and fantastic products
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A. A.
29 Jul 2024
Verified reviewThe website is easy to navigate and the quality of products is excellent, highly recommend
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A. A.
26 Jul 2024
Verified reviewBest Brand ever. Lacoste seamlessly blends classic and contemporary styles. The brand's designs are simple yet sophisticated, appealing to a broad audience. The signature polo shirt, available in a plethora of colors, remains a staple in many wardrobes. Lacoste's ability to stay true to its heritage while innovating with new collections keeps it relevant in the ever-evolving fashion industry.
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A. A.
26 Jul 2024
Verified reviewExcellent service.
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A. A.
26 Jul 2024
Verified reviewNice
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A. A.
26 Jul 2024
Verified reviewVery pleased with item I bought.
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A. A.
26 Jul 2024
Verified reviewJust disappointed with the incorrect labelling on this product, but I will always remain a loyal customer
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A. A.
26 Jul 2024
Verified reviewI’ve still got Lacoste clothes from ten years ago, good wearing and long lasting nice fitting and comfortable
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A. A.
26 Jul 2024
Verified reviewgreat products
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A. A.
26 Jul 2024
Verified reviewPrompt delivery and a very good product
Reviews displayed in chronological order
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