Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. A.
11 Jul 2024
Verified reviewLacoste always good quality
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A. A.
8 Jul 2024
Verified reviewGreat range of clothing size guide is very good
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A. A.
8 Jul 2024
Verified reviewVery impressed with your website and customer service . I am also very pleased with your choice of DPD along with the speedy delivery.
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A. A.
6 Jul 2024
Verified reviewAlways excellent
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A. A.
6 Jul 2024
Verified reviewThe service is first class , and their products are the best and always in fashion with new colours every year .
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A. A.
6 Jul 2024
Verified reviewYes on some things and clothing !
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A. A.
6 Jul 2024
Verified reviewGreat
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A. A.
6 Jul 2024
Verified reviewSadly Lacoste appear to be losing their way or I’m just getting older. Poor customer service and the brand appears to be aiming at high fashion as opposed to classic tailoring.
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A. A.
6 Jul 2024
Verified reviewLove Lacoste
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A. A.
5 Jul 2024
Verified reviewreceived them within two days..Cannot ask for more
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A. A.
5 Jul 2024
Verified reviewI have been wearing Lacoste over 40 years the quality is second to none
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A. A.
5 Jul 2024
Verified reviewlove lacoste just wish at times the length in t shirts was slighlty longer as im 6ft 5
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A. A.
30 Jun 2024
Verified reviewbecause of the quality
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A. A.
30 Jun 2024
Verified reviewGreat quality
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A. A.
22 Jun 2024
Verified reviewAlways excellent items of clothing from lacoste
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A. A.
22 Jun 2024
Verified reviewGood product
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A. A.
22 Jun 2024
Verified reviewOnly really buy Lacoste
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A. A.
22 Jun 2024
Verified reviewGreat clothes sporty and classy
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A. A.
22 Jun 2024
Verified reviewVery good
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A. A.
22 Jun 2024
Verified reviewQuick delivery , however I opted for a gift box/wrapping and just got an ordinary box.
Reviews displayed in chronological order