Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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B. P.
29 May 2025
Verified reviewGood product.
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J. B.
29 May 2025
Verified reviewGreat service
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C. N.
29 May 2025
Verified reviewClothing / Fabric always good nice Cuts and wash well
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A. H.
29 May 2025
Verified reviewquality brand
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N. G.
29 May 2025
Verified reviewService is good. I would prefer if Exhange options were available rather than paying for a second time to get the replacement item. Seasonal discounts are worth it.
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J. A.
28 May 2025
Verified reviewStraight forward shopping experience with plenty of variety.
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K. G.
28 May 2025
Verified reviewExcellent quality and value
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B. H.
28 May 2025
Verified reviewVery satisfied
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S. C.
28 May 2025
Verified reviewBag was fine, shoes were disappointing.
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A. B.
28 May 2025
Verified reviewVery satisfied, I like the free gifts for loyal customers
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T. M.
28 May 2025
Verified reviewSatisfied
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B. G.
28 May 2025
Verified reviewAs above.
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S. D.
28 May 2025
Verified reviewAbsolutely love the cushion cover
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C. N.
28 May 2025
Verified reviewVery satisfied with the whole process.
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J. R.
28 May 2025
Verified reviewVery happy with the items would defiantly purchase again in a different coulour.
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J. H.
28 May 2025
Verified reviewGreat website and great customer service
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T. F.
27 May 2025
Verified reviewGret product, great service and returns process.
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H. K.
27 May 2025
Verified reviewOutstanding
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J. S.
27 May 2025
Verified reviewI have been a loyal supporter of Lacoste for decades, th quality always remains high and the designs "up to date"
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J. G.
27 May 2025
Verified reviewSatisfied - bought for my grandson hence the age
Reviews displayed in chronological order