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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 314 reviews since 22/05/2021

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4.7

Based on 3 396 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

829 reviews mention delivery, with 89% positive feedback.

"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."

"Fast delivery and communication"

"Excellent service. Fast delivery and easy returns"

Digital experience

189 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

121 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

79 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

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5 ★

Phil P.
5 Jun 2025
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I always recommend lacoste
Experience from: 3 May 2025
Robert L.
5 Jun 2025
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I would happily recommend the product and company.
Experience from: 3 May 2025
Kevin B.
5 Jun 2025
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So easy to order and delivery very good
Experience from: 4 May 2025
Derek S.
5 Jun 2025
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The service very good
Experience from: 4 May 2025
Barry D.
5 Jun 2025
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Always excellent communication on orders and delivery. Arrived on time.
Experience from: 3 May 2025
Angela B.
5 Jun 2025
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Very good quality clothing
Experience from: 3 May 2025
Anthony G.
5 Jun 2025
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Great service .....some prices are a bit extreme for some items but generally pk
Experience from: 2 May 2025
P. R.
3 Jun 2025
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As always great quality clothing.
Experience from: 29 Apr 2025
K. J.
1 Jun 2025
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Can never go wrong always the best quality
Experience from: 2 May 2025
J. R.
1 Jun 2025
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I have purchased Lacoste products for nearly sixty years. Excellent in all departments.
Experience from: 2 May 2025
N. J.
1 Jun 2025
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the order was fulfilled perfectly and on time im very pleased
Experience from: 2 May 2025
A. W.
1 Jun 2025
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Generally very good quality products and unique and stylish.
Experience from: 1 May 2025
S. A.
1 Jun 2025
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Excellent service
Experience from: 19 Apr 2025
J. W.
31 May 2025
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timely delivery
Experience from: 25 Apr 2025
A. H.
31 May 2025
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Overall products are good
Experience from: 1 May 2025
A. H.
30 May 2025
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Excellent service from start to finish
Experience from: 19 Apr 2025
A. B.
30 May 2025
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Could have not got better customer service highly recommed
Experience from: 25 Apr 2025
D. B.
30 May 2025
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Lacoste is quality assured, with trust of value for money while still looking and feeling good
Experience from: 28 Apr 2025
I. H.
30 May 2025
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Great service, fast delivery. Very rare to not have your size in stock
Experience from: 4 Apr 2025
J. T.
29 May 2025
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Good customer service. Quick delivery
Experience from: 26 Apr 2025