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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 314 reviews since 22/05/2021

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4.7

Based on 3 396 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

829 reviews mention delivery, with 89% positive feedback.

"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."

"Fast delivery and communication"

"Excellent service. Fast delivery and easy returns"

Digital experience

189 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

121 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

79 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

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5 ★

Gary R.
10 Aug 2025
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So satisfied
Experience from: 11 Jul 2025
Donna H.
10 Aug 2025
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Good
Experience from: 11 Jul 2025
J. S.
10 Aug 2025
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Quick delivery
Experience from: 10 Jul 2025
Thomas C.
10 Aug 2025
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superb
Experience from: 9 Jul 2025
Andrew H.
10 Aug 2025
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Happy
Experience from: 10 Jul 2025
Thomas C.
10 Aug 2025
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superb
Experience from: 9 Jul 2025
Carlos F.
10 Aug 2025
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There isn't better hats anywhere else like this ones!
Experience from: 4 Jul 2025
S. R.
10 Aug 2025
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Lacoste is a fashionable brand known for its quality and affordability.
Experience from: 10 Jul 2025
Joven V.
10 Aug 2025
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No , Calvin Klein and Hollister fitting was excellent medium for size 34 .
Experience from: 7 Jul 2025
Mark B.
10 Aug 2025
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Again quality of the sweatshirt is the best. as with all lacoste you pay a little more but worth it
Experience from: 10 Jul 2025
Youcef G.
10 Aug 2025
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My experience of lacource paying online on the store is perfect and is good service and this really really helpful company
Experience from: 8 Jul 2025
Irsh M.
10 Aug 2025
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Lacoste are a brand that sells high quality products, which do last and in the case of most of the clothing I have purchased stands the test of time.
Experience from: 10 Jul 2025
Lillie H.
10 Aug 2025
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Brilliant trainers and very fast delivery. very happy
Experience from: 10 Jul 2025
Neville Z.
10 Aug 2025
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nice choice of clothes ,shoes for all ages,
Experience from: 10 Jul 2025
Stewart J.
10 Aug 2025
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Excellent service
Experience from: 9 Jul 2025
Andy C.
10 Aug 2025
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Been a while since they were last out and the quality is just as good still very soft comfortable to wear and true to size. SUPER HAPPY
Experience from: 24 Jun 2025
John O.
9 Aug 2025
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I personally love Lacoste products
Experience from: 9 Jul 2025
Gareth W.
9 Aug 2025
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…abc
Experience from: 9 Jul 2025
Amir L.
9 Aug 2025
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Good service
Experience from: 9 Jul 2025
Michael P.
9 Aug 2025
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Experience from: 10 Jul 2025