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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Excellent service. Fast delivery and easy returns"
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Kerry W.
20 Sept 2025
Verified reviewWell packaged in strong boxes, delivery not too long. Didn’t send anything back!
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Huw G.
20 Sept 2025
Verified reviewQuality products from a quality brand.
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P. M.
20 Sept 2025
Verified reviewSatisfied purchase
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Paul P.
20 Sept 2025
Verified reviewOther than this order I love lacoste and have shopped lacoste all my life
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Adriana L.
20 Sept 2025
Verified reviewGreat service from the store collection
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Ivaylo V.
20 Sept 2025
Verified reviewThe delivery was fast, the support was excellent.
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Mike H.
20 Sept 2025
Verified reviewSorry, but I bought a large, it was too small, I returned it within a day or so and would have bought an extra large, but in that timeframe the price had increased from £57 to £95 and out of principle I didn't buy one. That can't be the right way to treat a customer.
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Paul B.
20 Sept 2025
Verified reviewDidn’t receive my order, have sent details of how my parcel was delivered at a pick up point and still not heard anything back
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Dana B.
20 Sept 2025
Verified reviewn/a
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F. S.
20 Sept 2025
Verified reviewThe service Lacoste offers is very good. Thank you
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Marilyn G.
20 Sept 2025
Verified reviewSo satisfied.
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Leslie W.
20 Sept 2025
Verified reviewGENERALLY HAPPY STILL AV FAULTS THO
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M. B.
19 Sept 2025
Verified reviewExcellent service
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David B.
19 Sept 2025
Verified reviewI would happily recommend Lacoste to anyone I know as all my clothes from them are top quality and last a long time.
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Ecaterina G.
19 Sept 2025
Verified reviewI am satisfied with customer service
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A. L.
19 Sept 2025
Verified reviewVery satisfied with the online service
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David M.
19 Sept 2025
Verified reviewNever a problem with delivery
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Christopher E.
19 Sept 2025
Verified reviewGood service and quality
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S. C.
19 Sept 2025
Verified reviewGood quality
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Roelof S.
19 Sept 2025
Verified reviewvery happy with the communication and speed of delivery
Reviews displayed in chronological order
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