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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Excellent service. Fast delivery and easy returns"
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Steve W.
22 Sept 2025
Verified reviewArrived quick , the service and packaging mirrors the brand, classy
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Carl W.
22 Sept 2025
Verified reviewVery satisfied
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Gordon M.
22 Sept 2025
Verified reviewSlightly disappointed with my order as I asked for the gift box but was not sent one. However, delivery was as advertised and on schedule.
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M. F.
22 Sept 2025
Verified reviewGreat brand to deal with and easy to return, resolve issues quickly.
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Samuel L.
22 Sept 2025
Verified reviewIt was dyed poorley and have been waiting 2 weeks for customer services to get back to me.
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Mauro D.
21 Sept 2025
Verified reviewAlthough I’ve been quite disappointed with the underwear, I want to acknowledge that Lacoste’s customer service has been excellent throughout. The brand continues to offer many other beautifully designed products, and I remain appreciative of its overall quality and style.
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Gary I.
21 Sept 2025
Verified reviewBrilliant
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Donna H.
21 Sept 2025
Verified reviewGood
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Adam S.
21 Sept 2025
Verified reviewItem arrived the very next day. Excellent service
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Graeme O.
20 Sept 2025
Verified reviewAlways high quality.
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Ian H.
20 Sept 2025
Verified reviewVery happy
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Hasnain S.
20 Sept 2025
Verified reviewThe Lacoste brand will always be my most favourite. There’s no close second
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Paul M.
20 Sept 2025
Verified reviewAbsolutely recommend to all friends and family.
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Sadaf S.
20 Sept 2025
Verified reviewI used it but it’s Uper stuff is not good can I change it
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Tatiana B.
20 Sept 2025
Verified reviewExcellent quality of trainers
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K. N.
20 Sept 2025
Verified reviewEverything perfect.
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Harley M.
20 Sept 2025
Verified reviewAmazing
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W. C.
20 Sept 2025
Verified reviewHappy
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Stacey W.
20 Sept 2025
Verified reviewPackaging was terrible, considering the price and the offer of personalised gift tags, it came in a ripped brown envelope. I am not impressed by the service whatsoever
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Isabelle B.
20 Sept 2025
Verified reviewYes
Reviews displayed in chronological order
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