Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
"Quick delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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James R.
12 Nov 2025
Verified reviewExcellent
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P. F.
12 Nov 2025
Verified reviewNot based on current experience.Itseems that no one really cares
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Kim D.
12 Nov 2025
Verified reviewExcellent service
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Kevin K.
12 Nov 2025
Verified reviewQuality clothing
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Jon L.
12 Nov 2025
Verified reviewGreat T-shirt
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D. P.
12 Nov 2025
Verified reviewGood
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Ian H.
12 Nov 2025
Verified reviewGreat service
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Pamela P.
12 Nov 2025
Verified reviewI never received these trousers, and I still haven’t received any refund.
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Tony W.
12 Nov 2025
Verified reviewGood quality fit well
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Simon A.
12 Nov 2025
Verified reviewYes
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Terry H.
12 Nov 2025
Verified reviewStaff in shop very helpful
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Paul W.
12 Nov 2025
Verified reviewSimply easy
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Nicholas S.
12 Nov 2025
Verified reviewLove the brand
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Richard A.
12 Nov 2025
Verified reviewRegular fit too baggy and short. Slim fit very tight round ankle. Sport fit was perfect in length and not too tight or baggy. Very disappointing this fit has been cl discontinued.
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James R.
10 Nov 2025
Verified reviewExcellent
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Mark B.
10 Nov 2025
Verified reviewGreat Service
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Craig F.
10 Nov 2025
Verified reviewI am always satisfied with the purchases I make from Lacoste.
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Stuart M.
10 Nov 2025
Verified reviewI’ve been wearing Lacoste for over forty years and I will continue to wear it, but I have gotten a little bigger so need 5/6 xl but not enough to choose from
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Justin B.
10 Nov 2025
Verified reviewGreat quality ,prompt delivery
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Fanam adjoa A.
10 Nov 2025
Verified reviewSatisfied with the service and expedience of delivery.
Reviews displayed in chronological order