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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
"Quick delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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A. R.
30 Nov 2025
Verified reviewGood quality product. Let down by administrative error
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Jason E.
30 Nov 2025
Verified reviewAs always, 1st class service.
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Cindy B.
30 Nov 2025
Verified reviewVery good quality washes extremely well always looks very smart
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Gavin C.
30 Nov 2025
Verified reviewSlick, professional
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Paul R.
30 Nov 2025
Verified reviewAlways really pleased with the service that I get from Lacoste.
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Craig S.
30 Nov 2025
Verified reviewVery professional service
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Keith A.
30 Nov 2025
Verified reviewI buy a lot of things from Lacoste it was just the fit of the cardigan.
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Christopher E.
30 Nov 2025
Verified reviewGood service
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Paul A.
30 Nov 2025
Verified reviewGreat service quick delivery
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John M.
30 Nov 2025
Verified reviewVery happy with all your products
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David S.
30 Nov 2025
Verified reviewI've been wearing Lacoste for over 30 years. The quality is second to none
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D. M.
30 Nov 2025
Verified reviewGood
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Kevin L.
30 Nov 2025
Verified reviewThe items once ordered are shipped & reach my address promptly & efficiently
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Andy J.
29 Nov 2025
Verified reviewGreat service
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R. C.
29 Nov 2025
Verified reviewI like Lacoste and have been buying your brand for over 40 years. Good customer service
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Mertys R.
29 Nov 2025
Verified reviewService was good
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Alex P.
29 Nov 2025
Verified reviewExcellent service
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Stephen M.
29 Nov 2025
Verified reviewI will definitely recommend to my friends.
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Gavin M.
29 Nov 2025
Verified reviewI’m very very happy with Lacoste, the clothing is exactly what I want
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M. M.
29 Nov 2025
Verified reviewReally good
Reviews displayed in chronological order
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