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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
"Quick delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Paul R.
29 Nov 2025
Verified reviewVery happy with Lactose service, range of clothing and the quality is always spot on.
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Paul S.
29 Nov 2025
Verified reviewTerrible
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Ian H.
29 Nov 2025
Verified reviewQuality fast delivery, always guaranteed to receive a high end item
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Christopher W.
29 Nov 2025
Verified reviewYes I would certainly recommend it to all
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Marc H.
29 Nov 2025
Verified reviewCrap because I never got it instead you sent me a T-shirt and never got back to me after complained and asked for a manager
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Ade S.
29 Nov 2025
Verified reviewService top notch
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Derek S.
29 Nov 2025
Verified reviewVery happy with the service and fast delivery.
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Thomas C.
29 Nov 2025
Verified review5 star service as alwas
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Mick G.
28 Nov 2025
Verified reviewQuality
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Robert D.
28 Nov 2025
Verified reviewQuality
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Richard S.
28 Nov 2025
Verified reviewExcellent service when ordering direct with Lacoste.
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Mark B.
28 Nov 2025
Verified reviewNot satisfied as had to return product as unable to exchange in shop. So in purchasing new I lose out on discount I was given in the first place as the price has gone up
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Georgina A.
28 Nov 2025
Verified reviewFirst class service
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Anthony D.
28 Nov 2025
Verified reviewBeen a Lacoste buyer all my life
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Ahmet K.
28 Nov 2025
Verified reviewVery happy with Lacoste Customer Service in store and on-linr
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Jamie P.
27 Nov 2025
Verified reviewvery happy
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Luke W.
27 Nov 2025
Verified reviewVery satisfied
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Robert H.
27 Nov 2025
Verified reviewAlways
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Julie-Ann D.
27 Nov 2025
Verified reviewAlways very happy & satisfied with the excellent service I've received from Lacoste. I have purchased many items over the years & shall continue.
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Mark W.
27 Nov 2025
Verified reviewEasy to order and quick delivery.
Reviews displayed in chronological order
Contact
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