Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Quick delivery no problem"
"Quick delivery"
"Always quality goods, fast delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Q. Y.
28 Feb 2026
Verified reviewMy friends go directly to stores to try and buy ,,especially during sales. Actually they influenced me.
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N. F.
28 Feb 2026
Verified reviewNot impressed
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Lee S.
28 Feb 2026
Verified reviewgreat brand and company to purchase frim
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Paul P.
28 Feb 2026
Verified reviewQuality items
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Robert H.
28 Feb 2026
Verified reviewVery very poor service no meaningful customer service.Will l ever see this product,very disappointed.
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Alice S.
28 Feb 2026
Verified reviewQuick delivery and hugh quality clothes, good value when on sale
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David N.
28 Feb 2026
Verified reviewI have worn lacoste for a while, so I'm use to the style.
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Nick C.
28 Feb 2026
Verified reviewA modern classic for any occasion
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Nigel C.
28 Feb 2026
Verified reviewQuality item, swift delivery
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Sreyas B.
28 Feb 2026
Verified reviewExcellent comfort and grip!
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James C.
28 Feb 2026
Verified reviewYeah definitely
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Lesley B.
28 Feb 2026
Verified reviewWhen ordering off the website but on your mobile device, the user experience was not as straight forward as it could be. Perhaps someone should revisit the ordering steps so that improvements can be made?
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Lee E.
28 Feb 2026
Verified reviewAlways good quality 👍🏻
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Frank S.
28 Feb 2026
Verified reviewAlways kept up to date with delivery.
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Jayne R.
28 Feb 2026
Verified reviewI have spent of 500 pounds and got nothing back of you like a free gift
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David G.
28 Feb 2026
Verified reviewGood stuff but only worth it in sales as too expensive for what it is otherwise.
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Frazer B.
28 Feb 2026
Verified reviewExpensive but worth every penny
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Del G.
28 Feb 2026
Verified reviewThe service is excellent, and staff always there to help plus little rewards for being a member, and exclusive products.
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A. A.
27 Feb 2026
Verified reviewI am very satisfied of the services.
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Edward T.
27 Feb 2026
Verified reviewYes
Reviews displayed in chronological order