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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 287 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

Andrew F.
28 Feb 2026
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Wag
Experience from: 28 Jan 2026
Anita O.
28 Feb 2026
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Satisfied
Experience from: 29 Jan 2026
Steven T.
28 Feb 2026
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My son loves lacoste also
Experience from: 29 Jan 2026
Paul B.
28 Feb 2026
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Very good service and quality clothing
Experience from: 28 Jan 2026
Gary C.
28 Feb 2026
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Lacoste has been going nearly 100 years. Always top quality for a casual but smart appearance. Items wash well,keep their shape and last for years. I purchased my first polo shirt in 1984 and been hooked ever since.
Experience from: 28 Jan 2026
Mark I.
28 Feb 2026
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Lactose fashion is stylish and light mg lasting.
Experience from: 28 Jan 2026
Maria belen N.
28 Feb 2026
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It was quick delivery
Experience from: 29 Jan 2026
Barry T.
28 Feb 2026
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Always top quality
Experience from: 27 Jan 2026
Sujit S.
28 Feb 2026
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Horrendous experience overall after being a long term customer with Lacoste trainers and polo shirts. I received a defect shoe with logo upside down and poor fitting size - Disappointed
Experience from: 24 Jan 2026
Frederick H.
28 Feb 2026
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Usually bang on but although this garment was slim fit a 3xl slim fit should fit like an 2xl. This 3xl slim fit, fitted like an xs
Experience from: 28 Jan 2026
Otgonbayar C.
28 Feb 2026
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👍👍👍
Experience from: 27 Jan 2026
Sara M.
28 Feb 2026
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I strongly recommend as it's budget friendly brand with high quality
Experience from: 29 Jan 2026
David R.
28 Feb 2026
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Love the product
Experience from: 28 Jan 2026
Tony L.
28 Feb 2026
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i always buy Lacoste clothing as it is smart and comfortable
Experience from: 29 Jan 2026
Christos D.
28 Feb 2026
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I yes if the improve the delivery ...😁 And it's not any Lacoste shop at Birmingham UK !!!? Have to looking at that you are LACOSTE
Experience from: 26 Jan 2026
Lee M.
28 Feb 2026
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Lacoste give a very good service as ive be wearing the products for 40 years
Experience from: 28 Jan 2026
P. S.
28 Feb 2026
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Amazing premium simple thanks
Experience from: 26 Jan 2026
John E.
28 Feb 2026
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It was delivered
Experience from: 28 Jan 2026
Stewart C.
28 Feb 2026
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I have loved Lacoste clothing & footwwear since I was a teenager. They have a glorious timeless style and they are wonderfully cool.
Experience from: 26 Jan 2026
Stewart N.
28 Feb 2026
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Excelelnt goods and service
Experience from: 26 Jan 2026