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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 285 reviews since 22/05/2021

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4.7

Based on 3 389 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

Andrew a C.
7 May 2026
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Excellent service as usual
Experience from: 4 Apr 2026
Darren C.
7 May 2026
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Just the best fashion I’ve followed for many years
Experience from: 3 Apr 2026
Jason G.
7 May 2026
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Good
Experience from: 5 Apr 2026
G. H.
7 May 2026
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Always
Experience from: 3 Apr 2026
Paul D.
7 May 2026
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Happy to recommend and use Lacoste again.
Experience from: 2 Apr 2026
Ian M.
7 May 2026
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Costly
Experience from: 6 Apr 2026
Anthony M.
7 May 2026
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Happy with purchases
Experience from: 3 Apr 2026
Bennett J.
7 May 2026
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Very quick and well packaged delivery. Never any problems buying directly from Lacoste
Experience from: 3 Apr 2026
John B.
7 May 2026
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Always great
Experience from: 5 Apr 2026
David S.
7 May 2026
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As usual lacoste make Great quality clothing
Experience from: 2 Apr 2026
Nigel T.
7 May 2026
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super quality
Experience from: 2 Apr 2026
Thomas C.
7 May 2026
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Excellent Service. Always arrives before date given
Experience from: 16 Mar 2026
Gokhan B.
7 May 2026
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Normal
Experience from: 4 Apr 2026
Rumyana P.
6 May 2026
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Yes
Experience from: 4 Apr 2026
Tim B.
6 May 2026
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yes
Experience from: 4 Apr 2026
Susan M.
6 May 2026
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Very happy with the service offered by Lacoste, the item was well-packaged and delivered quickly.
Experience from: 2 Apr 2026
Samanmali M.
6 May 2026
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Good purchase as always
Experience from: 4 Apr 2026
Lauren D.
6 May 2026
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Me and my mum are Lacoste mad. I highly reccomend the brand
Experience from: 2 Apr 2026
Greg P.
6 May 2026
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I am highly recommending it to everyone with good taste. I can be for females as well as ling as they love the fresh scent.
Experience from: 6 Apr 2026
John M.
6 May 2026
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Good service by Lacoste
Experience from: 2 Apr 2026