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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 285 reviews since 22/05/2021

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4.7

Based on 3 389 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

Andrew B.
8 May 2026
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Easy to order and good service
Experience from: 7 Apr 2026
J. H.
8 May 2026
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Easy online browsing and delivery
Experience from: 6 Apr 2026
Patricia S.
8 May 2026
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Totally satisfied
Experience from: 7 Apr 2026
Robert H.
8 May 2026
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I always buy Lacoste as it's very good quality that lasts and fits well! Delivery is always very quick.
Experience from: 24 Mar 2026
Tony W.
8 May 2026
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Would recommend good service and communication
Experience from: 6 Apr 2026
Karen O.
8 May 2026
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Always good quality
Experience from: 2 Apr 2026
J. B.
7 May 2026
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Good service delivered promptly.
Experience from: 5 Apr 2026
Jason W.
7 May 2026
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Very satisfied with Lacoste
Experience from: 6 Apr 2026
Paul A.
7 May 2026
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I bought Lacoste products for many years they are always good quality
Experience from: 3 Apr 2026
Wayne G.
7 May 2026
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Definitely
Experience from: 6 Apr 2026
Jools T.
7 May 2026
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It arrived very quickly
Experience from: 5 Apr 2026
Donna H.
7 May 2026
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Good
Experience from: 6 Apr 2026
David W.
7 May 2026
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Perfect
Experience from: 6 Apr 2026
Peter C.
7 May 2026
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Great t shirt
Experience from: 4 Apr 2026
Maciej Z.
7 May 2026
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Great products and quality
Experience from: 6 Apr 2026
Michael R.
7 May 2026
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Great quality
Experience from: 3 Apr 2026
Paul S.
7 May 2026
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Very quick service and delivery.
Experience from: 3 Apr 2026
Luke S.
7 May 2026
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Love Lacoste
Experience from: 3 Apr 2026
Simon C.
7 May 2026
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Excellent quality service.
Experience from: 4 Apr 2026
Luis M.
7 May 2026
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Yes, excellent quality products and customer service.
Experience from: 4 Apr 2026