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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 269 reviews since 22/05/2021

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4.7

Based on 3 387 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

822 reviews mention delivery, with 89% positive feedback.

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

"Delivery went fine - which is not always the case round here."

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

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5 ★

Eamonn F.
15 Aug 2026
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Top trainer
Experience from: 9 Jul 2026
Syed Z.
15 Aug 2026
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I love the Lacoste Brand
Experience from: 9 Jul 2026
Maria M.
15 Aug 2026
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The sole is sensationally light and comfortable. I recommend 100%
Experience from: 11 Jul 2026
Sara M.
15 Aug 2026
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Nice quality
Experience from: 11 Jul 2026
Wanda T.
14 Aug 2026
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Great quality. Speedy delivery
Experience from: 8 Jul 2026
Tehmina B.
14 Aug 2026
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Easy to shop Very help full
Experience from: 3 Jul 2026
Martin W.
14 Aug 2026
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Easy transaction and speedy delivery
Experience from: 4 Jul 2026
O. R.
14 Aug 2026
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I love the pants, they’re great.
Experience from: 8 Jul 2026
Claire F.
14 Aug 2026
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Very good Reliable
Experience from: 4 Jul 2026
Kenneth R.
14 Aug 2026
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Excellent customer service, quick delivery.
Experience from: 4 Jul 2026
Taiwo P.
14 Aug 2026
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The delivery was good
Experience from: 6 Jul 2026
Nathalie J.
14 Aug 2026
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The shirt we bought was not like the originals it has a mix of cotton and polyseter which we were not expecting
Experience from: 6 Jul 2026
Alan L.
14 Aug 2026
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Easy to navigate and fast delivery
Experience from: 4 Jul 2026
Joseph M.
14 Aug 2026
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Good service and safety 👍
Experience from: 4 Jul 2026
Christian B.
14 Aug 2026
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Great site great clothing and great prices
Experience from: 6 Jul 2026
Andrew F.
14 Aug 2026
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Spot on
Experience from: 4 Jul 2026
J. B.
14 Aug 2026
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Excellent products and service
Experience from: 4 Jul 2026
Jillian H.
14 Aug 2026
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Bought a jacket in the sale. Nice jacket, good quality, looks great. Don’t normally buy Lacoste so this has been a nice surprise.
Experience from: 4 Jul 2026
Richard F.
14 Aug 2026
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All good
Experience from: 5 Jul 2026
S. M.
14 Aug 2026
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Straightforward online ordering process.
Experience from: 8 Jul 2026