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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 269 reviews since 22/05/2021

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4.7

Based on 3 387 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

822 reviews mention delivery, with 89% positive feedback.

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

"Delivery went fine - which is not always the case round here."

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

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5 ★

Susan S.
15 Aug 2026
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Excellent
Experience from: 14 Jul 2026
Jason H.
15 Aug 2026
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Always guaranteed quality clothing from Lacoste.
Experience from: 9 Jul 2026
Andrew W.
15 Aug 2026
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Great service always on time
Experience from: 8 Jul 2026
Mick H.
15 Aug 2026
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Yes I would definitely recommend Lacoste clothing such great quality
Experience from: 8 Jul 2026
Chris H.
15 Aug 2026
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Good pre-delivery communication and the shirt was very well packaged.
Experience from: 8 Jul 2026
Nicholas S.
15 Aug 2026
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It appears the design change to the Lacoste fleece shorts has not been for the better but for the worse.
Experience from: 14 Jul 2026
Andy T.
15 Aug 2026
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Worth every penny
Experience from: 6 Jul 2026
Steven P.
15 Aug 2026
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Stylish
Experience from: 8 Jul 2026
Olga F.
15 Aug 2026
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Great quality
Experience from: 15 Jul 2026
N. N.
15 Aug 2026
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Satisfied
Experience from: 12 Jul 2026
J. P.
15 Aug 2026
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Very satisfied with the trainers I bought
Experience from: 9 Jul 2026
Nick S.
15 Aug 2026
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Been a Lacoste customer for a long time and have never been disappointed with any product.
Experience from: 8 Jul 2026
Ian T.
15 Aug 2026
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T shirts wash well with no fading
Experience from: 9 Jul 2026
Terence L.
15 Aug 2026
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Very good customer services and good delivery
Experience from: 8 Jul 2026
Connor H.
15 Aug 2026
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Came quick and sizes are correct
Experience from: 8 Jul 2026
Neil C.
15 Aug 2026
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Satisfied with everything.
Experience from: 8 Jul 2026
Sian D.
15 Aug 2026
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Quick delivery and reasonable prices
Experience from: 10 Jul 2026
M. O.
15 Aug 2026
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good quality
Experience from: 9 Jul 2026
Ian R.
15 Aug 2026
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Can’t fault the service. Very quick turn around
Experience from: 11 Jul 2026
Daniela F.
15 Aug 2026
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I’m always positive impressed about the quality of the products never bad surprises. I ve been shopping around during the summer sales but nothing like LaCoste. Delivery is always efficient too.
Experience from: 8 Jul 2026