What do Internet users think about italotreno.com ?

italotreno is often described as easy to use, with clear explanations, smooth booking, and quick access to timetables and ticket purchase. Some customers also mention affordable prices, convenient schedules, and a very comfortable train ride. The site is praised for its clear information, simple navigation, and complete overview of fares, while a few reviews note problems with card acceptance, slow pages, and tickets or invoices not arriving or being hard to download. One customer also wanted a seat map showing window positions. italotreno gathers mostly positive feedback with 392 reviews published in total and an average rating of 4.4 stars.

Reviews for Italotreno.com

Total: 392 reviews since 31/03/2023

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4.4

Based on 191 reviews from the last 12 months

5

74%
4

12%
3

4%
2

5%
1

5%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

italotreno is often described as easy to use, with clear explanations, smooth booking, and quick access to timetables and ticket purchase. Some customers also mention affordable prices, convenient schedules, and a very comfortable train ride.

This summary is AI-Generated

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Digital experience

58 reviews mention the digital experience, with 81% positive feedback.

"Easy to navigate in the site"

"Easy to navigate website and to book. Congratulations to Italo!"

"This was my first time ever buying a train ticket and it was very easy to navigate."

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
4 Mar 2024
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I could not pay, I had to try multiple times
Experience from: 25 Feb 2024
A. A.
26 Feb 2024
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Todo muy bien
Experience from: 25 Feb 2024
A. A.
24 Feb 2024
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Easy!
Experience from: 23 Feb 2024
A. A.
19 Feb 2024
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Add Apple Pay for a full and great experience
Experience from: 18 Feb 2024
A. A.
18 Feb 2024
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Excelente
Experience from: 17 Feb 2024
A. A.
17 Feb 2024
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한국어로 나와서 굿
Experience from: 16 Feb 2024
A. A.
15 Feb 2024
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Adoro viaggiare con Italo in prima o exécutive. Il personale è sempre cordiale e disponibile. Cibo a volontà
Experience from: 14 Feb 2024
A. A.
2 Feb 2024
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Very smooth and easy to complete.
Experience from: 1 Feb 2024
A. A.
29 Jan 2024
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Good
Experience from: 28 Jan 2024
A. A.
28 Jan 2024
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easy and hassle-free
Experience from: 27 Jan 2024
A. A.
25 Jan 2024
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good
Experience from: 24 Jan 2024
A. A.
21 Jan 2024
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Very simple and easy to buy, and very safe too.
Experience from: 20 Jan 2024
A. A.
18 Jan 2024
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Cool
Experience from: 17 Jan 2024
A. A.
15 Jan 2024
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An easy and quick process!
Experience from: 14 Jan 2024
A. A.
7 Jan 2024
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d
Experience from: 6 Jan 2024
A. A.
18 Dec 2023
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fast and convenient!
Experience from: 17 Dec 2023
A. A.
14 Dec 2023
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Efficient
Experience from: 13 Dec 2023
A. A.
12 Dec 2023
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Very good ticket site, grazie mille
Experience from: 11 Dec 2023
A. A.
8 Dec 2023
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Awful website, fields difficult to navigate / update
Experience from: 30 Nov 2023
A. A.
8 Dec 2023
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Train manager very understanding of my confusion. And back problems. Simpatico!
Experience from: 4 Dec 2023