What do Internet users think about italotreno.com ?

italotreno is often described as easy to use, with clear explanations, smooth booking, and quick access to timetables and ticket purchase. Some customers also mention affordable prices, convenient schedules, and a very comfortable train ride. The site is praised for its clear information, simple navigation, and complete overview of fares, while a few reviews note problems with card acceptance, slow pages, and tickets or invoices not arriving or being hard to download. One customer also wanted a seat map showing window positions. italotreno gathers mostly positive feedback with 392 reviews published in total and an average rating of 4.4 stars.

Reviews for Italotreno.com

Total: 392 reviews since 31/03/2023

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4.4

Based on 191 reviews from the last 12 months

5

74%
4

12%
3

4%
2

5%
1

5%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

italotreno is often described as easy to use, with clear explanations, smooth booking, and quick access to timetables and ticket purchase. Some customers also mention affordable prices, convenient schedules, and a very comfortable train ride.

This summary is AI-Generated

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Digital experience

58 reviews mention the digital experience, with 81% positive feedback.

"Easy to navigate in the site"

"Easy to navigate website and to book. Congratulations to Italo!"

"This was my first time ever buying a train ticket and it was very easy to navigate."

1 ★

2 ★

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5 ★

E. M.
29 Nov 2024
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very good
Experience from: 28 Nov 2024
A. W.
26 Nov 2024
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Easy to make
Experience from: 25 Nov 2024
F. S.
26 Nov 2024
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Easy
Experience from: 25 Nov 2024
A. H.
24 Nov 2024
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easy access
Experience from: 23 Nov 2024
J. L.
18 Nov 2024
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Booking seemed easy enough and prices were good. However, I am unable to add my tickets to my Apple wallet. Did anyone else have tha same issue? Hoping the ticket purchase works, as this is my first time using this service
Experience from: 17 Nov 2024
E. R.
12 Nov 2024
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Nice
Experience from: 11 Nov 2024
N. N.
12 Nov 2024
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Very easy purchase very easy steps in order to book and issue the ticket
Experience from: 11 Nov 2024
L. P.
12 Nov 2024
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La página es muy intuitiva
Experience from: 10 Nov 2024
R. M.
12 Nov 2024
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.
Experience from: 4 Nov 2024
J. M.
19 Oct 2024
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It's great but , it's expensive to travel 1 house 1/2 for 45 euros it's a lot of money
Experience from: 18 Oct 2024
D. N.
18 Oct 2024
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tutto bene, tranne la prima transazione non andata in porto ma è perché ho atteso troppo io prima di approvare la transazione.
Experience from: 17 Oct 2024
J. T.
13 Oct 2024
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Easy to use, follow, and pay!!
Experience from: 12 Oct 2024
C. A.
7 Oct 2024
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Ras
Experience from: 6 Oct 2024
W. T.
30 Sept 2024
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Easy and quick booking
Experience from: 29 Sept 2024
R. U.
29 Sept 2024
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Except for VISA requirements of identity, even though CITI VISA is aware of our travel, requiring ID verification to a number in USA that is not currently available; All was good. Ended up using another VISA card — VERY FRUSTRATING —
Experience from: 28 Sept 2024
A. O.
16 Sept 2024
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Rapidez y buen servicio
Experience from: 15 Sept 2024
M. B.
16 Sept 2024
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App is user friendly it's so easy to make a booking.
Experience from: 15 Sept 2024
R. M.
13 Sept 2024
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Excellent, efficient process
Experience from: 12 Sept 2024
H. P.
6 Sept 2024
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Molto facile. Grazie
Experience from: 5 Sept 2024
A. K.
6 Sept 2024
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Good.
Experience from: 5 Sept 2024