What do Internet users think about italotreno.com ?

italotreno is often described as easy to use, with clear explanations, smooth booking, and quick access to timetables and ticket purchase. Some customers also mention affordable prices, convenient schedules, and a very comfortable train ride. The site is praised for its clear information, simple navigation, and complete overview of fares, while a few reviews note problems with card acceptance, slow pages, and tickets or invoices not arriving or being hard to download. One customer also wanted a seat map showing window positions. italotreno gathers mostly positive feedback with 392 reviews published in total and an average rating of 4.4 stars.

Reviews for Italotreno.com

Total: 392 reviews since 31/03/2023

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4.4

Based on 191 reviews from the last 12 months

5

74%
4

12%
3

4%
2

5%
1

5%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

italotreno is often described as easy to use, with clear explanations, smooth booking, and quick access to timetables and ticket purchase. Some customers also mention affordable prices, convenient schedules, and a very comfortable train ride.

This summary is AI-Generated

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Digital experience

58 reviews mention the digital experience, with 81% positive feedback.

"Easy to navigate in the site"

"Easy to navigate website and to book. Congratulations to Italo!"

"This was my first time ever buying a train ticket and it was very easy to navigate."

1 ★

2 ★

3 ★

4 ★

5 ★

G. W.
28 Mar 2025
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Website very easy to navigate. Bit disappointed we could not choose seats together. Looking forward to the trip.
Experience from: 27 Mar 2025
D. M.
17 Mar 2025
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molto comodo e veloce
Experience from: 16 Mar 2025
L. N.
7 Mar 2025
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Ccc
Experience from: 27 Feb 2025
B. A.
7 Mar 2025
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Good
Experience from: 1 Mar 2025
S. C.
7 Mar 2025
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easy, fast, very little hassle
Experience from: 27 Feb 2025
Y. T.
23 Feb 2025
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Was quite easy and fast
Experience from: 22 Feb 2025
N. V.
18 Feb 2025
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Sehr bequem zu kaufen
Experience from: 17 Feb 2025
W. D.
17 Feb 2025
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Its easy to understand and there is options to refund
Experience from: 16 Feb 2025
A. G.
1 Feb 2025
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Facile da fare la prenotazione
Experience from: 31 Jan 2025
E. E.
28 Jan 2025
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Complicato, prenotare, Avevo una vecchia Visa E non riuscivo a cancellare. Ho dovuto mettere un altra carta.
Experience from: 27 Jan 2025
A. D.
17 Jan 2025
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It was ok
Experience from: 16 Jan 2025
S. C.
13 Jan 2025
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easy and fast, no hassle, no unwanted pop-ups
Experience from: 12 Jan 2025
M. R.
12 Jan 2025
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Perfetto
Experience from: 11 Jan 2025
E. H.
8 Jan 2025
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Good service
Experience from: 7 Jan 2025
M. A.
5 Jan 2025
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Is easy
Experience from: 4 Jan 2025
L. C.
25 Dec 2024
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Clearly
Experience from: 24 Dec 2024
D. G.
22 Dec 2024
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Very simple and easy to follow
Experience from: 21 Dec 2024
E. P.
22 Dec 2024
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Muy intuitiva y fácil de realizar.
Experience from: 21 Dec 2024
S. M.
10 Dec 2024
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Non ho scelto io i posti per l'andata! Ho selezionato l'opzione per farli selezionare a caso senza pagare!
Experience from: 2 Dec 2024
J. B.
2 Dec 2024
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Overall experience was convenient, safely guided and transparent. Thanks
Experience from: 1 Dec 2024