What do Internet users think about italotreno.com ?

italotreno is often described as easy to use, with clear explanations, smooth booking, and quick access to timetables and ticket purchase. Some customers also mention affordable prices, convenient schedules, and a very comfortable train ride. The site is praised for its clear information, simple navigation, and complete overview of fares, while a few reviews note problems with card acceptance, slow pages, and tickets or invoices not arriving or being hard to download. One customer also wanted a seat map showing window positions. italotreno gathers mostly positive feedback with 392 reviews published in total and an average rating of 4.4 stars.

Reviews for Italotreno.com

Total: 392 reviews since 31/03/2023

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4.4

Based on 191 reviews from the last 12 months

5

74%
4

12%
3

4%
2

5%
1

5%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

italotreno is often described as easy to use, with clear explanations, smooth booking, and quick access to timetables and ticket purchase. Some customers also mention affordable prices, convenient schedules, and a very comfortable train ride.

This summary is AI-Generated

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Digital experience

58 reviews mention the digital experience, with 81% positive feedback.

"Easy to navigate in the site"

"Easy to navigate website and to book. Congratulations to Italo!"

"This was my first time ever buying a train ticket and it was very easy to navigate."

1 ★

2 ★

3 ★

4 ★

5 ★

C. G.
19 Apr 2026
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Comoda e intuitiva
Experience from: 13 Apr 2026
Chiara M.
19 Apr 2026
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veloce ,chiaro
Experience from: 14 Apr 2026
E. M.
19 Apr 2026
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Easy to use
Experience from: 13 Apr 2026
M. O.
19 Apr 2026
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Good
Experience from: 15 Apr 2026
G. D.
18 Apr 2026
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Mi sono stati addebitati 76,90€ via PayPal e non arriva il biglietto via email né è possibile scaricarlo dal sito. Che succede????
Experience from: 10 Apr 2026
Roberta O.
11 Apr 2026
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ottima!
Experience from: 10 Apr 2026
Chung yan michelle L.
6 Apr 2026
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I can't add my membership code during purchase It said the name doesn't match
Experience from: 3 Apr 2026
F. P.
6 Apr 2026
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Resto meravigliato dagli errori di ortografia nel riepilogo prenotazione.. vedi: orTinaria, e autobus al posto di carrozza, si può migliorare...!!
Experience from: 29 Mar 2026
Oxana B.
6 Apr 2026
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Easy to buy ticket o the website.
Experience from: 2 Apr 2026
S. H.
6 Apr 2026
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Very easy to access, low pricing, good overview of different price categories
Experience from: 3 Apr 2026
Douglas Y.
6 Apr 2026
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Easy to understand website, and appreciated the senior discount. Would have liked to pay in CAD, but EUR were okay.
Experience from: 2 Apr 2026
David T.
6 Apr 2026
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Good.
Experience from: 3 Apr 2026
A. M.
4 Apr 2026
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So slow...no working properly
Experience from: 27 Mar 2026
Yesica berenice N.
26 Mar 2026
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los mejores super facil mejores rutas y super precio
Experience from: 19 Mar 2026
G. M.
26 Mar 2026
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absolutely slow!
Experience from: 18 Mar 2026
A. A.
20 Mar 2026
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Thank you,
Experience from: 13 Mar 2026
Mark O.
20 Mar 2026
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total crap on applying any discount like 2x1 or senior. You should be unmercifully ashamed of yourselves. Misleading website.
Experience from: 12 Mar 2026
Paola B.
16 Mar 2026
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The process stopped for a while and I had to start again for two times
Experience from: 9 Mar 2026
Silvano S.
16 Mar 2026
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!
Experience from: 9 Mar 2026
R. B.
16 Mar 2026
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è stato facile
Experience from: 10 Mar 2026