What do Internet users think about italotreno.com ?

italotreno is often described as easy to use, with clear explanations, smooth booking, and quick access to timetables and ticket purchase. Some customers also mention affordable prices, convenient schedules, and a very comfortable train ride. The site is praised for its clear information, simple navigation, and complete overview of fares, while a few reviews note problems with card acceptance, slow pages, and tickets or invoices not arriving or being hard to download. One customer also wanted a seat map showing window positions. italotreno gathers mostly positive feedback with 392 reviews published in total and an average rating of 4.4 stars.

Reviews for Italotreno.com

Total: 392 reviews since 31/03/2023

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4.4

Based on 191 reviews from the last 12 months

5

74%
4

12%
3

4%
2

5%
1

5%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

italotreno is often described as easy to use, with clear explanations, smooth booking, and quick access to timetables and ticket purchase. Some customers also mention affordable prices, convenient schedules, and a very comfortable train ride.

This summary is AI-Generated

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Digital experience

58 reviews mention the digital experience, with 81% positive feedback.

"Easy to navigate in the site"

"Easy to navigate website and to book. Congratulations to Italo!"

"This was my first time ever buying a train ticket and it was very easy to navigate."

1 ★

2 ★

3 ★

4 ★

5 ★

A. B.
13 Jul 2026
Verified review
Collected and verified by Verified Reviews
Muito prático.
Experience from: 12 Jul 2026
G. N.
12 Jul 2026
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user friendly
Experience from: 11 Jul 2026
A. H.
10 Jul 2026
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Good.
Experience from: 9 Jul 2026
S. O.
8 Jul 2026
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The website is easy to use.
Experience from: 7 Jul 2026
Ernesto M.
7 Jul 2026
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Very easy to book!!!
Experience from: 6 Jul 2026
M. M.
5 Jul 2026
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Good
Experience from: 4 Jul 2026
M. J.
5 Jul 2026
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Estupendo
Experience from: 4 Jul 2026
L. R.
3 Jul 2026
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BEST
Experience from: 2 Jul 2026
H. U.
3 Jul 2026
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Excellent Service
Experience from: 2 Jul 2026
O. T.
2 Jul 2026
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Facil de contratar
Experience from: 1 Jul 2026
M. E.
2 Jul 2026
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GOOD
Experience from: 1 Jul 2026
Deise P.
29 Jun 2026
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Rapidez e praticidade!
Experience from: 28 Jun 2026
I. B.
28 Jun 2026
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buona
Experience from: 27 Jun 2026
Juan S.
28 Jun 2026
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Todo excelente!
Experience from: 24 Jun 2026
Wai yin vincent W.
28 Jun 2026
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gd
Experience from: 20 Jun 2026
G. L.
28 Jun 2026
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Todo muy rápido y fácil de acceder
Experience from: 25 Jun 2026
L. F.
28 Jun 2026
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friendly to ueser
Experience from: 24 Jun 2026
Silvano L.
28 Jun 2026
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What about people not able to understand English?
Experience from: 21 Jun 2026
C. K.
28 Jun 2026
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GOOD
Experience from: 27 Jun 2026
Fabiana U.
28 Jun 2026
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OK
Experience from: 22 Jun 2026