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A. A.
8 Aug 2023
Verified reviewThe solid wood delivered (several orders) warps considerably. The panels warp even after ILICUT has oiled them.***
Reply from Ilicut.com
Hello, Sorry for the late reply. I have a photo of the only panel I kept (the least deformed: the others went to the scrap yard). This vertical panel is about 120 cm high and 60 cm wide. It's premium beech oiled with snow oil. Jean-Luc Lamothe
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A. A.
1 Aug 2023
Verified reviewdeadline respected and order conformed***
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A. A.
31 Jul 2023
Verified reviewEasy to order. Efficient telephone support. Delivery on time. Perfect.***
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A. A.
31 Jul 2023
Verified reviewVery good website, clear, simple, the information on the different woods is well explained. The configurator is practical, but I would have liked to see the option of ordering a groove.***
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A. A.
31 Jul 2023
Verified reviewPerfect from order to delivery!***
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A. A.
27 Jul 2023
Verified reviewThe site is highly efficient, making it easy to meet all customer expectations in terms of choice of material and dimensions, with prices clearly indicated.***
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A. A.
27 Jul 2023
Verified reviewVery intuitive site, the best I've found.***
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A. A.
27 Jul 2023
Verified reviewFast delivery, very responsive customer service, compliant products, I highly recommend it.***
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A. A.
26 Jul 2023
Verified reviewNothing to say about the products. They're perfect. However, the delivery .... Aie aie aie. Received an email and a text message on 19/07 to tell me that I would receive another message to make an appointment within 48 hours. Finally, an email on the morning of 21/07 to tell me that my order would be delivered that day, without being able to modify or postpone as I was not present. Delivery at 2pm even though I'm not at home. My wife received the package weighing around 20kg without any help from the deliveryman who, moreover, bumped the package several times before handing it over to us...***
Reply from Ilicut.com
Dear customer, we take note of your comment. We are very sorry to hear that you are not satisfied. As part of our continuous improvement process, we will forward your comments to our logistics provider. Thank you for your confidence in us. Yours sincerely Yours sincerely
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A. A.
25 Jul 2023
Verified reviewI was a little worried about delivery by GEODIS, given the negative comments, but everything went really well. The quality of the wood is irreproachable, the cut is perfect and the packaging impeccable. I can recommend this site without the slightest problem. I have to admit I was lucky because the carrier is double or nothing.***
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A. A.
25 Jul 2023
Verified reviewReceived very quickly. The only downside was the delivery, with a driver who tried not to deliver to our home.***
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A. A.
25 Jul 2023
Verified reviewI ordered an angled tray to make a desk. It turned out perfectly. The cut is perfect, the assembly well thought out, the edges rounded like the options I had chosen. In short, impeccable! Perfect delivery too, well packaged. I can't recommend it enough!***
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A. A.
25 Jul 2023
Verified reviewPerfect packaging. Reliable tracking and delivery services.***
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A. A.
24 Jul 2023
Verified reviewProduct not yet delivered Delivery time too long despite high delivery costs and I cannot evaluate my product as I have not yet received it.***
Reply from Ilicut.com
Dear customer, we take note of your comment. According to our information, your order was delivered on July 24 (appointment made on 21/07/23). We hope that you are satisfied with your order and we apologize for the longer shipping time than initially announced. We thank you for your confidence and wish you, dear customer, our best regards. Yours sincerely
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A. A.
23 Jul 2023
Verified review5 stars because it's the only site that offers made-to-measure wood with a menu that's very easy to understand, very intuitive, you go straight to the point: choice of wood, thickness, length, width, finishes, knowing that plenty of other sites have the title "bois sur mesure" but when you enter their sites... you can't find it... you don't know... it's not intuitive... you don't understand... whereas with ilicut it's clear and precise. Once you've set the parameters, you'll see the price and even the weight of the part. Bravo ilicut.***
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A. A.
23 Jul 2023
Verified reviewFast and accurate shipping***
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A. A.
23 Jul 2023
Verified reviewQuickly and correctly.***
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A. A.
23 Jul 2023
Verified reviewGood service and good product.***
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A. A.
23 Jul 2023
Verified reviewProduct conforms to specifications, extremely well packaged with care and fast delivery Transactions like we'd like to see on other major brand websites! ;o))***
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A. A.
23 Jul 2023
Verified reviewThe ilicut website is very well designed and the configurator very complete. The prices are very reasonable considering the level of quality and service. I received my order a week after placing it, and the tray was very well packaged. The look of my desk made with this tray is perfect. I wholeheartedly recommend ilicut.***
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