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Review Summary
idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.
Delivery
"Good, fast and reliable"
"Fast and well packed. Very good"
"Très bonne transaction. expédition rapide et bon emballage."
Digital experience
"Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig,…"
Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig, und ich hatte einen sehr positiven Eindruck vom gesamten Kaufprozess. Vielen Dank für den ausgezeichneten Service!
"Place an order is very easy and packaging and delivery are safety and fast. Also prices are often convenient."
"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"
Choice
"Excellent selection of wines not imported to the USA"
"A good selection for people who are looking for something special that is no longer available online or in shops."
"Easy process and great shipping and storing options."
Team expertise
"Goede collectie, duidelijke informatie en goede klantenservice."
"very fast and very professional handling"
"Great customer service, I would definitely use again"
Responsiveness
"Fast and efficient!"
"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."
"Quick reply by Asia local team"
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A. A.
31 Jan 2023
Verified reviewEasy, fast and reliable
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A. A.
31 Jan 2023
Verified reviewclearly, explicit und fast
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A. A.
31 Jan 2023
Verified revieweverything smooth
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A. A.
31 Jan 2023
Verified reviewEverything was perfect
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A. A.
31 Jan 2023
Verified reviewAlways correct and quick handling
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A. A.
31 Jan 2023
Verified reviewThe service is good, on some auctions thou the buyer’s premium is too high
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A. A.
31 Jan 2023
Verified reviewGood price, Good packing and Precise delivery. Excellent service. Thank you.
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A. A.
31 Jan 2023
Verified reviewGreat service and packaging
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A. A.
31 Jan 2023
Verified reviewEasy to navigate, delivery was quick even to Sweden. Very pleased with everything!
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A. A.
31 Jan 2023
Verified reviewbest wine selling site !!
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A. A.
31 Jan 2023
Verified reviewOnly good experience!
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A. A.
31 Jan 2023
Verified reviewinglesefranceseitalianospagnolotedesco──────────Vedi tutte le lingue Great choice, good prices, fast shipping.
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A. A.
31 Jan 2023
Verified reviewdependable with great selection and good pricing.
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A. A.
31 Jan 2023
Verified reviewNicely packed but order arrived with a little delay (than usual)
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A. A.
31 Jan 2023
Verified reviewI bought a defective bottle...I sent photos but I didn't recived any answer
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A. A.
31 Jan 2023
Verified reviewFast shipping, very professional
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A. A.
31 Jan 2023
Verified reviewTop quality wine, great shopping or auction experience and spotless delivery : the wine delivered are exactly those you on the website
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A. A.
30 Jan 2023
Verified reviewI was not happy with their service. All extra charges were not part of the bid price. Once the final bid price was clear, it was more than buying from bond. I was finally hit with custom charges that I did not expect. Once I worked out the numbers and read T&C it made sense, but I find the whole experience very misleading and I ended up overpaying a lot. Customer care was not great, as they pointed my to terms and conditions. They could have done more to retain a high value customer but they did not. Not recommending nor buying again
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A. A.
30 Jan 2023
Verified reviewSpectacular.
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A. A.
30 Jan 2023
Verified reviewI would have appreciated a plastic wrap all around the bottle. Unfortunately one of the bottle got a little scratched.
Reviews displayed in chronological order
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