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Review Summary
idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.
Delivery
"Good, fast and reliable"
"Fast and well packed. Very good"
"Très bonne transaction. expédition rapide et bon emballage."
Digital experience
"Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig,…"
Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig, und ich hatte einen sehr positiven Eindruck vom gesamten Kaufprozess. Vielen Dank für den ausgezeichneten Service!
"Place an order is very easy and packaging and delivery are safety and fast. Also prices are often convenient."
"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"
Choice
"Excellent selection of wines not imported to the USA"
"A good selection for people who are looking for something special that is no longer available online or in shops."
"Easy process and great shipping and storing options."
Team expertise
"Goede collectie, duidelijke informatie en goede klantenservice."
"very fast and very professional handling"
"Great customer service, I would definitely use again"
Responsiveness
"Fast and efficient!"
"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."
"Quick reply by Asia local team"
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A. A.
2 Apr 2023
Verified reviewall very good and easy
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A. A.
2 Apr 2023
Verified reviewFast and professional
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A. A.
2 Apr 2023
Verified reviewQuick delivery and nice webshop! Will definitely shop again.
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A. A.
2 Apr 2023
Verified reviewBest platform ever to buy wine. Everything works flawlessly.
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A. A.
27 Mar 2023
Verified reviewIt's been more than two weeks since I ordered it, but it's still not being delivered, and I'm not convinced why it's not being delivered at all.
Reply from Idealwine.com
Dear Sir, the order has been shipped on March 1st, so few days after the payments has been received. Did you experienced some delays once the order has been handled by the shipping compagny ? Kind regards, IDealwine Team
Reply from A. A.
I have already contacted UPS and your service representative several times, but the wine is still not being delivered two weeks later. I'm so angry about this, and I really want to get a refund for the wine that hasn't been delivered yet.
Reply from Idealwine.com
Good morning Sir, We advised our colleague who is in charge of this case. She will come back to you by email. Kind regards, iDealwine team.
Show exchanges Hide exchanges -
A. A.
27 Mar 2023
Verified reviewAlways great servive
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A. A.
27 Mar 2023
Verified reviewGreat way to purchase rare bottles for special occasions or just to have as a treat! Good technology, easy to use. So far all bottles purchased including very old vintages have delivered as expected! Keep up the great service iDealwine!
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A. A.
27 Mar 2023
Verified reviewBottles are in top condition. Shipping is fast.
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A. A.
27 Mar 2023
Verified reviewVery smooth process. Delivered without issues to Germany.
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A. A.
27 Mar 2023
Verified reviewOttimo servizio e grande scelta di prodotti
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A. A.
27 Mar 2023
Verified reviewEverything is fine, thank you!
Reply from Idealwine.com
The pleasure is ours Sir ! See you soon on Idealwine
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A. A.
27 Mar 2023
Verified reviewAlways perfect service, deliveries.
Reply from Idealwine.com
Thank you very much Marco ! Always a pleasure Idealwine Team
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A. A.
27 Mar 2023
Verified reviewSmooth shopping experience and swift delivery in professional-looking packaging.
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A. A.
27 Mar 2023
Verified reviewPerfect
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A. A.
21 Mar 2023
Verified reviewHuge selection
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A. A.
21 Mar 2023
Verified reviewVery fast delivery. Will use the shop again 😃🍷
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A. A.
21 Mar 2023
Verified reviewI think the website isn’t good at displaying information with more detail regarding the status of the order, and once it has been shipped, with tracking and etc
Reply from Idealwine.com
Dear Sir, thanks for sharing your experience, we do agree on that point, and we're actually working with our IT team to display more information so our customers are updated frequently on the different step of the shipping. Kind regards, IDealwine team
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A. A.
21 Mar 2023
Verified reviewVery good web site and great deal
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A. A.
21 Mar 2023
Verified reviewEasy purchase
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A. A.
18 Mar 2023
Verified reviewEasy bidding, and Easy tracking. Could be improved the price sine the bid price Is not wine finale cost
Reviews displayed in chronological order
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