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Review Summary
idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.
Delivery
"Good, fast and reliable"
"Fast and well packed. Very good"
"Très bonne transaction. expédition rapide et bon emballage."
Digital experience
"Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig,…"
Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig, und ich hatte einen sehr positiven Eindruck vom gesamten Kaufprozess. Vielen Dank für den ausgezeichneten Service!
"Place an order is very easy and packaging and delivery are safety and fast. Also prices are often convenient."
"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"
Choice
"Excellent selection of wines not imported to the USA"
"A good selection for people who are looking for something special that is no longer available online or in shops."
"Easy process and great shipping and storing options."
Team expertise
"Goede collectie, duidelijke informatie en goede klantenservice."
"very fast and very professional handling"
"Great customer service, I would definitely use again"
Responsiveness
"Fast and efficient!"
"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."
"Quick reply by Asia local team"
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A. A.
18 Apr 2023
Verified reviewSorry, but… last delivery took more than 10 days and arrived with no insulation. Swedish night temperatures close in at -10 deg C, I sure hope the wine is still ok, still to be investigated
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A. A.
18 Apr 2023
Verified reviewVery good service
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A. A.
18 Apr 2023
Verified reviewVery good
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A. A.
18 Apr 2023
Verified reviewEverything perfect.
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A. A.
18 Apr 2023
Verified reviewIf the auction fee is low, it will be good to use
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A. A.
3 Apr 2023
Verified reviewPerfect transaction
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A. A.
3 Apr 2023
Verified reviewCourtesie.. gentillesse et una gamme de vins très excellents
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A. A.
2 Apr 2023
Verified reviewFrom ordering to delivery, this is a perfect shop!
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A. A.
2 Apr 2023
Verified reviewVery professional, competitive price, fast shipping.
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A. A.
2 Apr 2023
Verified reviewTwo words! Just Perfect
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A. A.
2 Apr 2023
Verified reviewFast delivery and wine quality is good
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A. A.
2 Apr 2023
Verified reviewTop!
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A. A.
2 Apr 2023
Verified reviewVery fast service
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A. A.
2 Apr 2023
Verified reviewThis order arrived at record time! Very fast delivery.
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A. A.
2 Apr 2023
Verified reviewI am happy to deal wit you. The items always come quickly and properely sealed so no complains at all from me. I also recomended you to few friends of me.
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A. A.
2 Apr 2023
Verified reviewsuper service , my first order was a bit delayed but next on time , super shop
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A. A.
2 Apr 2023
Verified reviewWrong bottles received :((
Reply from Idealwine.com
Dear Sir, Our sincere apologies for the difficulties with your order. Can you please specify the error and get back to us at info@idealwine.com. That way we will identify the error and fix it as soon as possible. Kind regards, Idealwine team.
Reply from A. A.
Are you asking me what happened? But don't you talk to each other? I received two wrong bottles with a much lower value than what I had ordered, I had to make a package to return them and I had to queue at the post office to send it. Now I checked the shipping code and the shipment has been delivered but you still haven't refunded, you deserve less than one star
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A. A.
2 Apr 2023
Verified reviewSo nice.
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A. A.
2 Apr 2023
Verified reviewEverything its ok
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A. A.
2 Apr 2023
Verified reviewEverything smooth and well packed.
Reviews displayed in chronological order
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