What do Internet users think about idealwine.com ?

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does. The selection of wine is often praised, especially the Burgundy range, and reviews also mention fair pricing, reliable service and careful handling of orders. Some customers appreciate having orders grouped together and shipping costs reduced, while others value auction integrity and the feeling that everything is handled professionally. idealwine gathers overwhelmingly positive reviews with 2639 reviews published in total and an average rating of 4.6 stars.

What is idealwine.com's address ?

190, rue d'Estienne d'Orves 92700 COLOMBES

Reviews for Idealwine.com

Total: 2 639 reviews since 05/01/2017

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4.6

Based on 739 reviews from the last 12 months

5

78%
4

9%
3

4%
2

3%
1

6%

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2 ★

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5 ★

Review Summary

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.

This summary is AI-Generated

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Helpful?

Delivery

214 reviews mention delivery, with 80% positive feedback.

"Good, fast and reliable"

"Fast and well packed. Very good"

"Très bonne transaction. expédition rapide et bon emballage."

Digital experience

59 reviews mention the digital experience, with 88% positive feedback.

"Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig,…"

"Place an order is very easy and packaging and delivery are safety and fast. Also prices are often convenient."

"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"

Choice

39 reviews mention choice, with 92% positive feedback.

"Excellent selection of wines not imported to the USA"

"A good selection for people who are looking for something special that is no longer available online or in shops."

"Easy process and great shipping and storing options."

Team expertise

22 reviews mention our team's expertise, with 95% positive feedback.

"Goede collectie, duidelijke informatie en goede klantenservice."

"very fast and very professional handling"

"Great customer service, I would definitely use again"

Responsiveness

17 reviews mention our responsiveness, with 94% positive feedback.

"Fast and efficient!"

"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."

"Quick reply by Asia local team"

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A. A.
26 Apr 2023
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Collected and verified by Verified Reviews
Great Wines - Great Prices - Fast delivery! Thanks! I can recommend! I'll visit again today!
Experience from: 29 Mar 2023
A. A.
26 Apr 2023
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Perfect product, fast shipping, price ok
Experience from: 22 Mar 2023
A. A.
26 Apr 2023
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Excellent service and easy to handle
Experience from: 29 Mar 2023
A. A.
26 Apr 2023
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Arrived without fuss and in good order
Experience from: 9 Mar 2023
A. A.
26 Apr 2023
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Very good assortiment, great prices on french wines. Buyer's premium on the auctions is really high
Experience from: 23 Feb 2023
A. A.
26 Apr 2023
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the champagne I received does not match what I ordered. 5 bottles are not there
Experience from: 25 Mar 2023
Reply from Idealwine.com

Good morning Sir, We are waiting for some pictures of the package to organize the refund. Thank you in advance. Have a lovely day, iDealwine team.
A. A.
18 Apr 2023
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Excellent to handle the site during the bid. Fast delivery.
Experience from: 21 Feb 2023
A. A.
18 Apr 2023
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Went as aspected
Experience from: 15 Feb 2023
A. A.
18 Apr 2023
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Excellent service
Experience from: 18 Feb 2023
A. A.
18 Apr 2023
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One of the reasons why Idealwine is great is that the website is so convenient and suitable for checking out wine lists.
Experience from: 20 Feb 2023
A. A.
18 Apr 2023
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Everything went perfect and the delivery was on time. Thanks
Experience from: 24 Mar 2023
A. A.
18 Apr 2023
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as always, averything smooth and perfect
Experience from: 20 Feb 2023
A. A.
18 Apr 2023
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Perfect
Experience from: 22 Feb 2023
A. A.
18 Apr 2023
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Excellent service
Experience from: 22 Mar 2023
A. A.
18 Apr 2023
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Great service as always
Experience from: 26 Mar 2023
A. A.
18 Apr 2023
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Excellent, but don’t have many wonderful European wine that are inexpensive from producers I like.
Experience from: 26 Feb 2023
A. A.
18 Apr 2023
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Service is always 10/10 and the wines arrive safe. Always get so bummed to get all that styrofoam, breaks my hart.
Experience from: 2 Feb 2023
Reply from Idealwine.com

Good afternoon Sir, Thank you for your feedback. We will change our package styrofoam to carton kraft. We are looking for the ecological option, but for the US it is compliacted due to the distance. Have a lovely day, iDealwine team.
A. A.
18 Apr 2023
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Everything was great - the choice, the delivery time and the secure packaging. Thank you.
Experience from: 24 Mar 2023
A. A.
18 Apr 2023
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wine did not arrive
Experience from: 17 Feb 2023
Reply from Idealwine.com

Good morning Sir, A request has been opened to managed this case. In fact, your bottles are indicated as delivered, but you did not receive them. We are still waiting for an answer from the transport. Kind regards, Idealwine team.
A. A.
18 Apr 2023
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Great selection and buying options. Very poor delivery and tracking, and zero response from customer support after >48 hrs. For such transaction value I expect higher quality of service and more transparency.
Experience from: 15 Feb 2023