What do Internet users think about idealwine.com ?

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does. The selection of wine is often praised, especially the Burgundy range, and reviews also mention fair pricing, reliable service and careful handling of orders. Some customers appreciate having orders grouped together and shipping costs reduced, while others value auction integrity and the feeling that everything is handled professionally. idealwine gathers overwhelmingly positive reviews with 2639 reviews published in total and an average rating of 4.6 stars.

What is idealwine.com's address ?

190, rue d'Estienne d'Orves 92700 COLOMBES

Reviews for Idealwine.com

Total: 2 639 reviews since 05/01/2017

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4.6

Based on 739 reviews from the last 12 months

5

78%
4

9%
3

4%
2

3%
1

6%

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Review Summary

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.

This summary is AI-Generated

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Helpful?

Delivery

214 reviews mention delivery, with 80% positive feedback.

"Good, fast and reliable"

"Fast and well packed. Very good"

"Très bonne transaction. expédition rapide et bon emballage."

Digital experience

59 reviews mention the digital experience, with 88% positive feedback.

"Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig,…"

"Place an order is very easy and packaging and delivery are safety and fast. Also prices are often convenient."

"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"

Choice

39 reviews mention choice, with 92% positive feedback.

"Excellent selection of wines not imported to the USA"

"A good selection for people who are looking for something special that is no longer available online or in shops."

"Easy process and great shipping and storing options."

Team expertise

22 reviews mention our team's expertise, with 95% positive feedback.

"Goede collectie, duidelijke informatie en goede klantenservice."

"very fast and very professional handling"

"Great customer service, I would definitely use again"

Responsiveness

17 reviews mention our responsiveness, with 94% positive feedback.

"Fast and efficient!"

"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."

"Quick reply by Asia local team"

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A. A.
2 May 2023
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Very good (French ) wines at reasonable prices, excellent delivery.
Experience from: 2 Mar 2023
A. A.
2 May 2023
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always all perfect! as usua! Ideal wine just amazing!
Experience from: 6 Mar 2023
A. A.
2 May 2023
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I used to buy more wine from ideal wine prior to Brexit. Then the paperwork, duty and hard logistics began so I reduced my purchases. This until Idealwine took it upon themselves to take the responsibility for settling all duty, paperwork...a stroke of genius which should restore their UK sales. As a wine provider, they have no equal for an amateur of collector of fine wines. Amazing selection, great platform, strong customer service where you can speak to people. A pleasure to deal with. Kamal
Experience from: 23 Mar 2023
A. A.
2 May 2023
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No fuss, secure shipment, grand selection - my IDEAL wine partner
Experience from: 31 Mar 2023
A. A.
2 May 2023
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Easy, fast delivery, precise
Experience from: 9 Mar 2023
A. A.
2 May 2023
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Agreeable and easy way of ordering, bidding and receiving your orders at home
Experience from: 4 Apr 2023
A. A.
2 May 2023
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Good service.
Experience from: 7 Apr 2023
A. A.
2 May 2023
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Thank you for always supplying good wine. I will buy wine often from now on.
Experience from: 12 Apr 2023
A. A.
2 May 2023
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very good
Experience from: 2 Mar 2023
A. A.
2 May 2023
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very good
Experience from: 7 Apr 2023
A. A.
2 May 2023
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Perfect in all aspects.
Experience from: 7 Mar 2023
A. A.
1 May 2023
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Excellent service, communication and precise details about the wine. The site is very user friendly and Idealwine is an ideal e-commerce site with spot on information.
Experience from: 2 Mar 2023
A. A.
1 May 2023
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I have been delivered bottles different from my order
Experience from: 3 Apr 2023
Reply from Idealwine.com

Good morning Sir, We are really sorry about this mistake. Can you send us more information about this issue to : Info@idealwine.com please. We will find a solution and do our best to send you the right bottles. Kind regards, iDealwine Team.

Reply from A. A.

Good Afternoon, I have already sent 4 messages but no reply yet. I have included picture of delivered bottles. let me know how to contact you. Best regards, Alberto foresti

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A. A.
1 May 2023
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Parfait!
Experience from: 30 Mar 2023
A. A.
1 May 2023
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An excellent site for wines, especially those hard to find here in The States. Relatively east to navigate on the site. Prices were more than fair. When shipped, the wines were well packed and insulated. The only reason I took a star out was shipping costs. Long after I had paid over $130 dollars for shipping, FedEx sent an invoice for an additional $44, which pushed shipping costs above $175. I'm sure this extra charge is hidden in some fine print, but I wish it was communicated more clearly upon purchase.
Experience from: 25 Feb 2023
A. A.
26 Apr 2023
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Servizio sempre celere e veloce. Grandi le bottiglie che si trovano qui
Experience from: 29 Mar 2023
A. A.
26 Apr 2023
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best best of best
Experience from: 29 Mar 2023
A. A.
26 Apr 2023
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Perfect! Quick delivery 🚚, great communication
Experience from: 26 Mar 2023
A. A.
26 Apr 2023
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Je trouve très bonnes flacons.. à la foi les plus rares… à prix moienne….courtesie et gentillesse dans le service client
Experience from: 30 Mar 2023
A. A.
26 Apr 2023
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Nice to bid on auction wines that are older than you find in other shops, both online and brick-and-morter shops.
Experience from: 24 Feb 2023