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Review Summary
idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.
Delivery
"Good, fast and reliable"
"Fast and well packed. Very good"
"Très bonne transaction. expédition rapide et bon emballage."
Digital experience
"Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig,…"
Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig, und ich hatte einen sehr positiven Eindruck vom gesamten Kaufprozess. Vielen Dank für den ausgezeichneten Service!
"Place an order is very easy and packaging and delivery are safety and fast. Also prices are often convenient."
"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"
Choice
"Excellent selection of wines not imported to the USA"
"A good selection for people who are looking for something special that is no longer available online or in shops."
"Easy process and great shipping and storing options."
Team expertise
"Goede collectie, duidelijke informatie en goede klantenservice."
"very fast and very professional handling"
"Great customer service, I would definitely use again"
Responsiveness
"Fast and efficient!"
"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."
"Quick reply by Asia local team"
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A. A.
31 Jul 2023
Verified reviewHi there, shopping is good wide variety of wine and nice suggestions, the site itself a bit complicated, not easy to find particular wive and shipping options not clear. Thanks
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A. A.
31 Jul 2023
Verified reviewFast delivery. The packaging is perfect. The quality of the wine also very good. I am happy in general with iDealwine.
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A. A.
31 Jul 2023
Verified reviewGreat selection and the order arrived perfectly
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A. A.
31 Jul 2023
Verified reviewAll went well. All in good time
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A. A.
31 Jul 2023
Verified reviewSimple process to buy, to pay and to deliver. Great wines, available through different methods.
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A. A.
31 Jul 2023
Verified reviewThanks great service good order smooth
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A. A.
31 Jul 2023
Verified reviewottimo servizio
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A. A.
31 Jul 2023
Verified reviewPunctual, well packed and great choice of products!
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A. A.
31 Jul 2023
Verified reviewExcellent range of wines and easy to navigate website. The customer service was very responsive and helpful too.
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A. A.
31 Jul 2023
Verified reviewVery good service thank you
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A. A.
31 Jul 2023
Verified reviewDelivery and wines were perfect!
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A. A.
31 Jul 2023
Verified reviewThe delivery was horriible!
Reply from Idealwine.com
Dear Sir, Our apologies for the late reply, but once again, we're very sorry for the troubles with the delivery of your order. I can see everything went for the best on your second shipment and we couldn't be happier ! See you soon on Idealwine !
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A. A.
18 Jul 2023
Verified reviewExcellent service, great selection of fixed price bottles, but auctions in particular are fantastic. Everything is extremely user friendly and international shipping flawless. I highly recommend idealwine!
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A. A.
18 Jul 2023
Verified reviewI like fast and safe delivery. The product is generally in good condition.
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A. A.
18 Jul 2023
Verified reviewvery good
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A. A.
18 Jul 2023
Verified reviewPerfetto, una buonissima organizzazione.
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A. A.
18 Jul 2023
Verified reviewLivraison top, vins en Sardaigne en 5 jours. Pourquoi l'emballage en carton quant il fait très chaud?
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A. A.
18 Jul 2023
Verified reviewYou are the best!!
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A. A.
18 Jul 2023
Verified reviewVery fast delivery
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A. A.
18 Jul 2023
Verified reviewAll top. Timely delivery. Thx very much
Reviews displayed in chronological order
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