What do Internet users think about idealwine.com ?

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does. The selection of wine is often praised, especially the Burgundy range, and reviews also mention fair pricing, reliable service and careful handling of orders. Some customers appreciate having orders grouped together and shipping costs reduced, while others value auction integrity and the feeling that everything is handled professionally. idealwine gathers overwhelmingly positive reviews with 2636 reviews published in total and an average rating of 4.6 stars.

What is idealwine.com's address ?

190, rue d'Estienne d'Orves 92700 COLOMBES

Reviews for Idealwine.com

Total: 2 636 reviews since 05/01/2017

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4.6

Based on 736 reviews from the last 12 months

5

78%
4

9%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.

This summary is AI-Generated

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Helpful?

Delivery

214 reviews mention delivery, with 80% positive feedback.

"Good, fast and reliable"

"Fast and well packed. Very good"

"Très bonne transaction. expédition rapide et bon emballage."

Digital experience

59 reviews mention the digital experience, with 88% positive feedback.

"Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig,…"

"Place an order is very easy and packaging and delivery are safety and fast. Also prices are often convenient."

"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"

Choice

39 reviews mention choice, with 92% positive feedback.

"Excellent selection of wines not imported to the USA"

"A good selection for people who are looking for something special that is no longer available online or in shops."

"Easy process and great shipping and storing options."

Team expertise

22 reviews mention our team's expertise, with 95% positive feedback.

"Goede collectie, duidelijke informatie en goede klantenservice."

"very fast and very professional handling"

"Great customer service, I would definitely use again"

Responsiveness

17 reviews mention our responsiveness, with 94% positive feedback.

"Fast and efficient!"

"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."

"Quick reply by Asia local team"

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5 ★

A. A.
16 Sept 2023
Verified review
Collected and verified by Verified Reviews
Good service
Experience from: 21 Aug 2023
A. A.
16 Sept 2023
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Collected and verified by Verified Reviews
We have used the iDeal wine service three times now and have been positively impressed with the ease of ordering and payment as well as the quality of the packaging and condition of the wines on delivery. We happily recommend using the company as the wines are very competitively priced and the delivery costs are not exorbitant!
Experience from: 22 Aug 2023
A. A.
16 Sept 2023
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We are extremely satisfied with iDealwine, we bought more wine as expected as the posting costs remained the same, one could opt for more wine from a large variety of offers, furthermore the wine was here in Germany the next day, thank you for this buying experience and prices were reasonable as well.
Experience from: 29 Aug 2023
A. A.
16 Sept 2023
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Packaging top
Experience from: 25 Aug 2023
A. A.
16 Sept 2023
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Good shop, high delivery price
Experience from: 29 Aug 2023
A. A.
16 Sept 2023
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Excellent
Experience from: 29 Aug 2023
A. A.
16 Sept 2023
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Everything went smoothly. I was a little unclear when I placed an order for an additional 6 bottles on top of the existing 6 bottles, with the delivery price calculated over time. The delivery price for 12 bottles was quoted at €35, but when I placed 2 separate orders, this amount was added to each order separately.
Experience from: 16 Aug 2023
A. A.
16 Sept 2023
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Great service as usual! Fast, nicely packed and ontime!
Experience from: 25 Aug 2023
A. A.
16 Sept 2023
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Very professional. Excellent selection. Proper pricing. Prompt and safe delivery. You couldn't ask for more.
Experience from: 22 Aug 2023
A. A.
16 Sept 2023
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Excellent
Experience from: 15 Aug 2023
A. A.
16 Sept 2023
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Order has been stolen
Experience from: 17 Jul 2023
Reply from Idealwine.com

Dear SIr, Our sincere apologies for this incident on your order. My colleague has been taking care of this mater with you by email. A claim has also been raised to the shipping compagny. Kind regards, IDealwine
A. A.
16 Sept 2023
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Always a fantastic service
Experience from: 20 Jul 2023
A. A.
16 Sept 2023
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everything is easy and it functions perfectly
Experience from: 30 Jul 2023
A. A.
16 Sept 2023
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Fantastic wines at fair prices… if you are lucky enough. Finding the wine you like can be tricky… like a jungle. I would do the navigation much easier.
Experience from: 1 Aug 2023
A. A.
16 Sept 2023
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Idealwine ist wahrscheinlich der kompetenteste Weinhändler Europas. Neben den Aktionen findet man dort eine sehr große Auswahl an Weine zum direkt Kauf. Die Lieferung klappt immer gut und zuverlässig.
Experience from: 20 Jul 2023
A. A.
16 Sept 2023
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Product arrived in top condition, safely packaged - happy to revisit the site!
Experience from: 14 Aug 2023
A. A.
16 Sept 2023
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I don't think there is any major problem, but the vertical slide bar on the left side is too narrow to grab with a mouse.
Experience from: 6 Jul 2023
A. A.
16 Sept 2023
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Very good, great service. I would recommend.
Experience from: 23 Aug 2023
A. A.
16 Sept 2023
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superb service
Experience from: 29 Jul 2023
A. A.
16 Sept 2023
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Fast, nice , easy.
Experience from: 27 Jul 2023